Key Responsibilities as Power & Control Systems Department Sales Supervisor:1- Generating new business channels, driving business, formulating initiatives and monitoring department sales operations to achieve established revenue targets, in alignment with organizational objectives.2- Keeping close tabs on market dynamics and competitor activities, devising effective counter-strategies.3- Supervising the initiation, planning, implementation, execution, and closing of big projects for UPS & queuing systems.4- Identifying customer needs and suggesting appropriate solutions within the product range. Conducting product overview presentations and customizing cost quotations to increase customer base.5- Creating technical proposals for tenders with technical specifications/ design, in line with system/ client requirements. Submitting proposals to client and following up for sales order.6- Finalizing sales and negotiating contractual details. Performing costing, compiling BOQs, preparing business/ revenue generation reports.7- Creating RFPs/ RFIs to determine organizational needs, obtaining quotes from vendors for UPSs & Queuing systems, examining quotes to negotiate for special prices. Preparing and placing orders, in consonance with the Ordering department.8- Commissioning large capacity 3-phase UPS systems, providing post-sales support and corrective maintenance. Interacting with parent company’s after sales & service teams for technical issues regarding the systems.9- Imparting sales trainings to subordinates, sharing technical information and guiding them to achieve/ surpass established targets.

1- Steered pre-sales activity for UPS and Queuing Systems, identified and maximized opportunities within the client portfolio to increase revenue by cross selling, extending networks and relationships.2- Conducted market research and competitors’ analysis for business opportunities to contribute to marketing and pre-sales action plans. Collated information and formulated strategies to optimize performance parameters and business output.3- Provided pre-sales support, prepared proposals for customers, drafted presentations, participated in placing bids and vendor/ client negotiations as well as pricing and presentation of proposal to customer.4- Developed strategic relationships with customers and strove to exceed their expectations by offering innovative solutions/ services to create unprecedented levels of customer service.5- Negotiated pricing strategies with suppliers for vendor solutions, while promoting and maintaining relations with major accounts and suppliers.6- Trained subordinate team, set goals/targets and acted as a resource to enable them to leverage client relationships to maximum extent possible to obtain a competitive position in the industry.

1- Provided quality products/solutions to clients within scope, budget and tight schedules and KPIs. 2- Proffered technical support for UPS systems & Queuing Systems, as well as preventive maintenance for small, medium, and high range of General Electric (IMV previously) UPS equipments, ensured escalation and exception handling to steer the organization to higher efficiency levels.3- Undertook preventive maintenance for Nemo-Q queuing system components (hardware and software) and UPS on a regular basis, installation of operating queuing systems, in addition to commissioning and startup of large size UPS equipments (60-250 Kva, single & parallel).4- Coordinated with vendors for technical support for UPS & Nemo-Q Queuing Systems.5- Implemented SLAs/business plans to manage service delivery in line with established policies, procedures and standards, managed resources and controlled assigned budgets to attain organizational profit goals.6- Trained existing as well as new clients on product operations, conducted drives to ensure client awareness and to maintain customer loyalty.

1- Responsible for installation and smooth operation of UPS equipments, periodical corrective/preventive maintenance for UPS equipments as well as for Nemo-Q queuing system.