Hajar K. Email & Phone Number

Córdoba, Al, Es

Barcelona, Cataluña, España

- Providing Technical Support: Assisting customers in troubleshooting technical issues, answering questions about the platform's features and functionality, and helping users make the most of the Landbot platform.- Responding to Inquiries: Responding to customer inquiries via email, or chat, addressing concerns, and providing solutions or guidance.- Account Management: Managing customer accounts, including handling billing inquiries, subscription changes, and account upgrades or downgrades.- Feedback Collection: Gathering feedback from customers about their experiences with Landbot and relaying that feedback to the development team for possible improvements.- Problem Resolution: Investigating and resolving customer issues or complaints promptly and efficiently to ensure a positive customer experience.- Documentation: Creating and maintaining documentation, such as knowledge base articles or tutorials, to assist customers in finding answers to common questions independently.- Collaboration: Collaborating with other teams within the company, such as the product development or sales teams, to provide a seamless customer experience.

España

- Daily monitoring and improving Game Presenter's performace & Studio's operation.- Identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including but not limited to hardware, software, and network connectivity.- Monitoring critical application functions and infrastructure components via provided monitoring tools; identifying, analyzing, logging and escalating all alerts as necessary.- Managing Incidents for all events that affect the Live Casino service availability.- Actively communicating with teams; providing assistance to customers via Live chat and issue solving via JIRA ticketing system.

España

- Hosting a variety of casino games live on camera for real players.- Managing the game table and carrying out all gaming operations and procedures.- Maintaining the highest Group standards.

Murcia Y Alrededores, España

Murcia Y Alrededores, España

PONENCIA COMO CONFERENCIANTE INVITADA EN EL MÁSTER DE MEDIACIÓN E INTERVENCIÓN SOCIAL- Exposición de experiencias propias como emprendedora social.- Enfoques y técnicas de intervención social en entornos con familias en riesgo de exclusión.- Casos de éxito.

Murcia Y Alrededores, España

MENTORA PARA MEDIADORES/AS EN ENTORNOS CONFLICTIVOS- Formar y dirigir un grupo de futuros mediadores.- Transmitir visión y asesorar en el desarrollo de nuevas perspectivas.- Actividades y dinámicas de resolución de conflictos.