Hajer Alshareef Email & Phone Number

Saudi Arabia

- Analyze current Information Technology (IT) systems, architectures, and processes.- Identify risks, opportunities, faults, and areas for development within the company's Information Technology (IT) framework.- Design Information Technology (IT) solutions and solve issues effectively.- Execute well-thought-out solutions and plans to improve company efficiencies.- Maintain robust systems processes and ensure compliance with relevant regulatory bodies.- Collaborate in analyzing Customer Relationship Management (CRM) data systems.- Create project plans and submit them to the Governorate of Jeddah and the National Water Company.- Advise management on weak points, avenues for improvement, and risks in the company's Information Technology (IT) infrastructure.- Establish and prepare crisis plans.- Strategize with other key stakeholders on how to best align Information Technology (IT) systems with company objectives.

Saudi Arabia

- Evaluated current Information Technology (IT) systems, including hardware, software, and network features.- Discussed and established qualification requirements, terms, and conditions of employment with managers.- Communicated with management and employees to determine system requirements.- Planned new systems that address any issues with the current systems.- Programmed fingerprint devices for employees.- Interviewed candidates on the shortlist and maintained a database of employees for future vacancies.- Prepared cost-benefit analysis reports for all proposed upgrades.- Tested the new systems to validate that they are working as expected.- Used web-based technology and social media to analyze hiring trends, post job vacancies, and followed up with candidates during the hiring process.- Measured the results of candidate interviews and job placements using hiring metrics software.

Saudi Arabia

- Assisted in analyzing data to recommend improvements to existing systems and processes.- Set up new computers, networks, and software for new employees.- Provided support to Information Technology (IT) staff by answering phones, processing paperwork, and responding to user requests.- Installed operating systems and other computer software applications on new computers.- Helped with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.- Maintained digital and electronic records of employees.- Collected, analyzed, and stored data for use in reports.- Scheduled meetings, interviews, and Human Resources (HR) events, and maintain agendas.- Supported the maintenance of existing computer systems, including troubleshooting problems with hardware and software.- Assisted with computer network security by scanning for vulnerabilities and viruses.- Provided technical support for computer hardware and software issues.

Saudi Arabia

- Monitored network performance and troubleshot issues with hardware or software to ensure optimal functionality.- Provided support for information technology infrastructure, including hardware, operating systems, applications software, and networks.- Identified hardware and software solutions.- Installed and configured hardware and software.- Communicated with customers through a series of actions to resolve problems.- Followed up with clients to ensure the problem was resolved.