Key responsibilities:• Manage the creation and tracking of IT infrastructure department processes, procedures, and documentation that improve IT infrastructure and surrounding systems stability, availability and maturity• Manage the operation and administration of ISP, Network, LAN, WAN, Datacenter, UNIX, Storage system , Backup system and Call center.• Overseeing the daily monitoring and operational tasks . • Proactively resolving IT Infra problems, performance, and… Show more Key responsibilities:• Manage the creation and tracking of IT infrastructure department processes, procedures, and documentation that improve IT infrastructure and surrounding systems stability, availability and maturity• Manage the operation and administration of ISP, Network, LAN, WAN, Datacenter, UNIX, Storage system , Backup system and Call center.• Overseeing the daily monitoring and operational tasks . • Proactively resolving IT Infra problems, performance, and capacity issues. • Managing the efficient operation and administration of IT infra systems (Windows serves ,Linux, Exchange, ISA, internal proxy, WIFI network , IPS, Firewall, Antivirus, DLP, SIEM, Caching, DNS, WEB servers, SAN storage, etc.• Control budget up to $10 million. Led team of 60+Key projects:• HP enterprise storage : Design, Install, apply data classification and migrate all MTN Syria Data from multiple legacy SAN storages to one centralized and redundant storage system in addition of consolidate all backup and restore tasks in one centralized Backup System with fully automated scheduled backup to disk and backup to tape tasks.. IT infra network renovation project: replace, Add and upgrade the major IT infrastructure systems include : proxy forwarder, reverse proxy, Firewalls, Email appliance(anti virus anti spam), Blade server, WAF firewall, DLP and SIEM system. Show less

Manage the ISP section which includes NOC and broadband support units, Led team of 14. Key Projects:MTN ISP Project : Manage the new MTN ISP project by design, build, operate and migrate all MTN internet services to the new MTN owned ISP including 2G, 3G, ADSL, Leased Line and MTN internal services.

Responsible for ensuring the effective and efficient execution of all operational processes managed by the NOC including:• Monitoring Aloola (scs-net) network and services capacity, and planning the all changes and needed upgrades.• Design and prepare the new services and integrate them with our network.• RIPE NCC LIR contact person, ordering IP addresses space (subnets) and AS numbers, registering IP Subnets in “RIPE NCC” database, make the reveres DNS delegation for professional… Show more Responsible for ensuring the effective and efficient execution of all operational processes managed by the NOC including:• Monitoring Aloola (scs-net) network and services capacity, and planning the all changes and needed upgrades.• Design and prepare the new services and integrate them with our network.• RIPE NCC LIR contact person, ordering IP addresses space (subnets) and AS numbers, registering IP Subnets in “RIPE NCC” database, make the reveres DNS delegation for professional users• “Galileo & Syrian air line” Project Manager(Galileo project is an IP network connectivity using ADSL/SHDSL technology, allowing more than 100 travel agency offices to make online reservation using Galileo application). • Internetworks Design• Installing, configuring & Troubleshooting Cisco Based Networks Including routed WANs & Switched LANs• Managing L4-7 Switches• Implementing security strategies, policy designing• Designing, Installing and configuring ADSL technology including IPDSLAM, ADSL modems and all related items Show less

Company Industry: Computer/Hardware