Håkan Nilsson Email & Phone Number

Malmö, Se

Malmö, Skåne County, Sweden

Promoted to build and coach product management of 8 digital products in sales and payment domain of wider IKEA omnichannel landscape. Domain scope includes store point of sale, e-commerce cart/checkout, price execution, and payment, as well as retail app and more. Products are used by IKEA franchisees in 25+ markets globally and support BEUR sales revenue.▶ Supervise 42, including 5 product managers with teams tasked with enabling convenient customer buying journeys across IKEA physical and digital customer meeting points.▶ Revolutionized omnichannel payment capability, part of organization's total offer, by identifying and closing global partnership agreement with #1 in payment service global industry.–Fundamentally changed payment offering to new future oriented, omnichannel paradigm securing unique customer insights.

Malmö, Skåne County, Sweden

Full business case responsibility. Led team of 20–30 (mainly consultants).▶ Created and positioned empowered product teams focused on outcomes/OKRs according to dual-track agile approach (motivated by Marty Cagan/SVPG).▶ Spearheaded entire journey, from initial business case and team/vendor sourcing to production in 15 different markets across 3 continents, serving multiple IKEA franchisees and allowing 9-digit EUR sales in digital channels.▶ Supervised creation of 2 related omnichannel products’ cart/checkout and profile pages in wider IKEA digital ecosystem. Customers: IKEA’s franchisees.▶ Launched game-changing delivery model. Created and introduced combination of SaaS delivery model in combination with DevOps ways of working to enable product teams to deliver with high cadence according to industry gold standards. Collaborated closely with Microsoft.▶ Initiated and created “rent a team” model for consultants, later copied by other departments.

Malmo, Sweden

Listed at Nasdaq Stockholm. 1,700 consultants in 5 countries. Acando was acquired by CGI in 2019 (CGI active in 400 worldwide locations).Fully assigned to IKEA (Ingka), initially as business analyst with responsibility for e-commerce and later assigned to be their 1st product owner for lower funnel e-commerce after organization moved towards “product organization”. Collaborated with multiple different global and market stakeholders and functional domains such as upper funnel, customer fulfilment, and finance.–Stakeholder management and other classic BA tasks (stakeholders in all markets, not just Europe). Part of 2 key projects – part of global Multi-Channel Transformation Program: 1️⃣ New Web Project (NWP; 150+ people). NWP contributed to transforming INGKA into significantly more competent and digital organization. –Contributed when adapting INGKA (90% of total IKEA retail) to future: e-commerce and multichannel retail Multi-Channel Transformation Program (MCTP; 1,000-person multi-billion project). 2️⃣ Global Rollout Project (300 stakeholders/25 people) aimed to rolling out deliveries from MCTP to all INGKA 25+ markets. Represented entire NWP product in meetings with various markets.–Positioned key IKEA markets in Europe well, prepared to receive huge deliveries from MCTP's various projects.

Lund, Sweden

Avensia is a listed IT company that helps B2C & B2B customers across Europe, N. America, and APAC.They employ 350 experts in 5 countries.Recruited to rapidly growing company that sold projects faster than they could deliver them.▶ Directed 5–15 person team/project.▶ Deeply involved in all stages, from design to development and delivery throughout projects.Decided:–Project team setup and agile ways of working.–Project management together with various stakeholders.–Was in charge of and anchored/sold decisions regarding details and orientations tovarious stakeholders.▶ Led major and advanced e-commerce implementations at major Swedish and European companies indifferent industries.Acted in system provider role; executed and delivered platform and system at:–Apoteket Hjärtat (pharmacy). B2C e-commerce project for Sweden. Customer in Sweden.–Nuance, later acquired by Avolta (travel retail). B2C PIM project. Customer based in Switzerland.–Lekolar (education equipment). B2B e-commerce for Nordic countries.

Helsingborg, Sweden

Startup. Helps clients evolve into e-business by integrating Microsoft Dynamics Business Central (NAV/Navision) and web solutions.Recruited to company focused on e-commerce and looking to expand.▶ Worked with business development from pre-sales to delivery.–Was deeply involved in product development of company’s core product.–Developed relationships with CMS business partners.▶ Built sales process to include charging for all implementation tasks performed.

Malmö And Helsingborg, Sweden

This was southern Sweden's leading business system specialist with 70 consultants. Later thecompany merged and today, it’s now part of Fellowmind.Recruited to fast-growing company with increasing number of clients with higher demandson agreements (implementation, support, etc.). Customers were owner-led SMEs in differentindustries, with up to 100 employees.▶ Directed ≈15 ERP projects and e-commerce projects. Led 4–10 person teams and 5–20stakeholders.–Worked with e-commerce and ERP systems (Microsoft Business Central), from pre-sales todelivery.–Created template agreements and streamlined contract law management.▶ Grew parallel revenue stream (MSEK/year) for existing customers around web/e-commerce andintranet.

▶ Reporting Clerk, Administrative Court of Skåne (Länsrätten i Malmö) 2006–2007–Court legal case work centered on the different types of cases the court handled.▶ Lawyer, Swedish Enforcement Agency (Kronofogden) 2005–2006–Handled legal case work related to personally identifiable information.▶Law Clerk, District Court of Ångermanland(Ångermanlands tingsrätt) 2002–2004–Handled legal case work within procedural, criminal, and civil law as 1 of 1/3 of all law student qualified to clerk.✳ I was an excellent public service lawyer, but I’m an even better fit for developing a business in thecorporate world.

Lund, Sweden

▶ Founded e-commerce delivery locker service.▶ Worked on product vision, strategy, design, venture funding and marketing.We (the two founders) were based at Teknopol (today Innovation Skåne AB), at Ideon, in Lund

Malmo, Skåne County, Sweden

Asked by the CEO at Swedish executive search and recruitment company specializing in finding high-performing leaders and specialists to help them when the entire recruitment industry was moving online.▶ Directed project that designed and built a dynamic data-driven (modern) recruitmentwebsite, including vendor selection, design, and delivery.