Hakan Altınbaş

Hakan Altınbaş Email and Phone Number

fiyuu şirketinde Chief Executive Officer @ fiyuu
beşiktaş, istanbul, turkey
Hakan Altınbaş's Location
Istanbul, Türkiye, Turkey
Hakan Altınbaş's Contact Details

Hakan Altınbaş work email

Hakan Altınbaş personal email

n/a
About Hakan Altınbaş

Hakan Altınbaş is a fiyuu şirketinde Chief Executive Officer at fiyuu. He possess expertise in business planning, call center, report manager, budget models, planning budgeting and forecasting and 2 more skills.

Hakan Altınbaş's Current Company Details
fiyuu

Fiyuu

View
fiyuu şirketinde Chief Executive Officer
beşiktaş, istanbul, turkey
Website:
fiyuu.com.tr
Employees:
53
Hakan Altınbaş Work Experience Details
  • Fiyuu
    Chief Executive Officer
    Fiyuu Jan 2021 - Present
    Türkiye
    View
  • Fiyuu
    Operasyon, Satış Ve Destek Hizmetler Direktörü
    Fiyuu Mar 2019 - Jan 2021
    Istanbul, Turkey
    View
  • Fiyuu
    Operation Manager
    Fiyuu Jan 2018 - Feb 2019
    Dikilitaş Mahallesi Emirhan Caddesi No: 109 Atakule Balmumcu 34349 – Beşiktaş
    View
  • Vodafone
    Partner Management Manager
    Vodafone Oct 2017 - Dec 2017
    Istanbul, Turkey
    View
  • Millenicom
    Touchpoint Experience Manager
    Millenicom Oct 2016 - Oct 2017
    Istanbul, Turkey
    Responsible for establishing, monitoring and improving the customer experience of Call Center, Digital and F2F channelsResponsible for designing & applying projects in order to create and maintain a consistent service promise at the touchpoints.Responsible for the management of CEM budget KPI Monitoring: Periodical reporting and analyzing KPI realizations with the related teams in order to improve service quality.Developed KPI and scorecard system to follow up visibility performance of the touchpoints (Call Center and F2F Endex). Demonstrated success in managing Call Center budget in order to maximize levels of productivity and efficiency.Responsible for boosting the use of digital channels by leveraging user experience at all platforms; web, mobile site and apps. Responsible for adopting user experience and design thinking methodologies at the touchpoints
    View
  • Turkcell Superonline
    Call Center Channel Manager
    Turkcell Superonline Feb 2015 - Oct 2016
    ♣ Responsible for establishing, monitoring and improving the customer experience of Call Center♣ Responsible for designing & applying projects in order to create and maintain a consistent service promise at call center♣ Responsible for the management of call center and CEM budget (60 m TL) ♣ KPI Monitoring: Periodical reporting and analyzing KPI realizations with the related teams in order to improve service quality.♣ Developed KPI and scorecard system to follow up visibility performance of Call Center♣ Demonstrated success in managing Call Center budget in order to maximize levels of productivity and efficiency.
    View
  • Turkcell Superonline
    Senior Customer Experience Designer
    Turkcell Superonline Nov 2013 - Feb 2015
    İstanbul, Türkiye
    View
  • Turkcell Superonline
    Bütçe Ve Raporlama Uzmanı
    Turkcell Superonline Apr 2012 - Nov 2013
    İstanbul, Türkiye
    View
  • Hsbc
    Assistant Manager-Direct Channels Business And Strategy Planning And Performance Reporting
    Hsbc Sep 2008 - Jan 2010
    İstanbul, Türkiye
    View
  • Hsbc
    Assistant Manager-Callcenter Planning And Performance Reporting
    Hsbc Sep 2006 - Sep 2008
    İstanbul, Türkiye
    View
  • Hsbc
    Supervisor
    Hsbc Sep 2003 - Sep 2006
    İstanbul, Türkiye
    View
  • Hsbc
    Team Leader
    Hsbc Aug 2001 - Sep 2003
    İstanbul, Türkiye
    View
  • Hsbc
    Customer Services Representitive
    Hsbc Jul 2000 - Aug 2001
    İstanbul, Türkiye
    View

Hakan Altınbaş Skills

Business Planning Call Center Report Manager Budget Models Planning Budgeting And Forecasting Budget Forecasts Forecasting

Hakan Altınbaş Education Details

Frequently Asked Questions about Hakan Altınbaş

What company does Hakan Altınbaş work for?

Hakan Altınbaş works for Fiyuu

What is Hakan Altınbaş's role at the current company?

Hakan Altınbaş's current role is fiyuu şirketinde Chief Executive Officer.

What is Hakan Altınbaş's email address?

Hakan Altınbaş's email address is ha****@****ine.net

What schools did Hakan Altınbaş attend?

Hakan Altınbaş attended Anadolu Üniversitesi, Boğaziçi Üniversitesi.

What skills is Hakan Altınbaş known for?

Hakan Altınbaş has skills like Business Planning, Call Center, Report Manager, Budget Models, Planning Budgeting And Forecasting, Budget Forecasts, Forecasting.

Who are Hakan Altınbaş's colleagues?

Hakan Altınbaş's colleagues are Furkan Akyüz, Somya Parmar, Erkan Tek, Ümit Özkan, Sagesse Du Féminin, Büşra Ayhan, Cem Atay.

Not the Hakan Altınbaş you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.