Hakan Elyildirim Email & Phone Number

Istanbul, Turkey

• Analyzing the current state of operational value streams/processes;
  - To design the targeted state of the operational processes in line with agile practices, based on ITIL Ver 4 and taking into account the.
• Identifying performance criteria and measurement methods for value streams/processes;
  - To ensure that regular measuring mechanisms are put into operation.
  - To evaluate the measurement results and make the.
• To establish control mechanisms for value streams/processes and ensure that controls are carried out.
  
• To determine, plan and implement the necessary activities in the field in order to achieve operational excellence.

Istanbul, Turkey

Istanbul, Turkey

• Managing of the teams who responsible for Network, Security, Voice&Video Collaboration and Data Center Services and Operations.
  
• Planning of all the Services Operations.
  
• Participating strategic projection of the Operational Services.
  
• Planning and managing the operational processes of the Services for improvements.
  
• Participating built-up process of operational services budget.
  
• Ensuring the customer satisfaction corresponding to the objectives.
  

Şişli

- Network Altyapı, LAN/WAN, WLAN Network teknolojileri sorumluluğu,
- Network ve Güvenlik Çözümleri ve projelendirme çalışmaları,
- CCTV,IPTV, Akıllı Görüntüleme sistemleri çözüm ve projelendirme çalışmaları,
- Network Satış Destek/Presales aktiviteleri,
- İş geliştirme çalışmaları,

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- Network Infrastructure.

Istanbul, Turkey

Project Management;
- To manage projects including Digital Signage(Kiosk, Dijital screens and boards,
Management of video and live stream contents on LCD and Plasma displays), Queuing
Management System hardware and software solutions, Content Management System
solutions and Application Development for Mobile Devices.

Vendor management.

Istanbul, Turkey

Network and Security Support Services at BDH company which is one of the 100% Netaş companies.

I worked as a Network&Security Support Services Manager. I managed Network, Collaboration and Security support teams.

I also managed daily network support services operations according to SLAs. Services planning, implementation, measurement and.

LAN, WLAN and WAN support services