Hakeem Clarke Email & Phone Number

Kingston, Jamaica

I work on the maintenance, production support, and enhancements of mission-critical software at various corporations including banking systems and a custom intranet. With my longest project, a lending system, I mainly worked on process optimization, refactoring, and expanding the application's scope and functionality to better serve the bank's customers by supporting myriad products ranging from loans to credit cards.● Designed and developed an efficient banking application leading to a… Show more I work on the maintenance, production support, and enhancements of mission-critical software at various corporations including banking systems and a custom intranet. With my longest project, a lending system, I mainly worked on process optimization, refactoring, and expanding the application's scope and functionality to better serve the bank's customers by supporting myriad products ranging from loans to credit cards.● Designed and developed an efficient banking application leading to a 77% reduction in loan processing time at the largest bank in Jamaica.● Executed the development of software solutions that drove a 62.6% surge in lending revenue over four years.● Optimized the front-end performance of an internal banking system, achieving a 60% decrease in page load times, significantly increasing user satisfaction from 36% to 84% user approval in the process, according to NPS Surveys.● Directed a successful refactoring effort of a React TypeScript application, reducing development time and elevating developer satisfaction by 54% in quarterly surveys.● Supervised and mentored junior front-end developers, resulting in a 50% reduction in onboarding time using group coding sessions and peer programming. Show less

Kingston, Jamaica

I built a modern internal lending application to drive and enhance banking operations at NCB Jamaica. My primary role was to lead the initial front-end development and later onboard other teams as development expanded to multiple agile teams to simultaneously bring separate loan products to market on the same platform.● Facilitated the launch of a new centralized application portal for all loan products, reducing friction and improving user experience and increasing loan applications by… Show more I built a modern internal lending application to drive and enhance banking operations at NCB Jamaica. My primary role was to lead the initial front-end development and later onboard other teams as development expanded to multiple agile teams to simultaneously bring separate loan products to market on the same platform.● Facilitated the launch of a new centralized application portal for all loan products, reducing friction and improving user experience and increasing loan applications by 26%● Modernized a credit analysis API and front end in a core banking application, eliminating the need to use multiple web applications to assess an applicant's credit score and reducing failed calls to the Jamaican credit bureaus by 8% ● Collaborated with cross-functional teams on the migration of a core banking system to a cloud-based Kubernetes infrastructure, reducing maintenance costs by 31% and enhancing system scalability and reliability leading to a 99.6% branch up time since upgrade.● Spearheaded a refactoring effort that reduced production issues by 33% through software architecture improvements and technical debt resolution.● Initiated the creation of comprehensive technical documentation for the banking application, improving the team's knowledge sharing and supporting future development efforts. Show less

Kingston, Jamaica

I started my career working with a cross-functional agile team that maintained a legacy banking application that formed the backbone of the largest bank in Jamaica. We supported loan and credit products across the bank to reduce processing time with automation and maintain general stability and product improvements. After two years, we began the multi-year development and maintenance of the next generation of loan processing at the National Commercial Bank of Jamaica.● Introduced… Show more I started my career working with a cross-functional agile team that maintained a legacy banking application that formed the backbone of the largest bank in Jamaica. We supported loan and credit products across the bank to reduce processing time with automation and maintain general stability and product improvements. After two years, we began the multi-year development and maintenance of the next generation of loan processing at the National Commercial Bank of Jamaica.● Introduced automated underwriting functionality, decreasing the time needed to assess a loan application and approve or deny it.● Led the front-end development of a modern React tech stack, improving code maintainability and paving the way for future enhancements. ● Researched, recommended, and successfully implemented a comprehensive unit testing framework for applications, resulting in a 25% reduction in bug introduction and increased software stability.● Executed UI design and prototyping for an upgrade to one of the bank’s flagship internal products.● Planned and initiated front-end development and prototyping for a React-based loan management system. Show less