Hakim Rabia Email & Phone Number

Katowice, Pl

Katowice, Śląskie, Poland

Configuration, maintaining and providing 2nd level support of Middleware applications.Maintaining and providing 2nd level support of Supervision (CENTREON, TRUESIGHT).Administrating VTOM.Implementation of new jobs chain submitted by project team.Analyzing issues in the Middleware infrastructure.Dealing with incidents, requests, changes and troubleshooting on customer infrastructure.Create, update, and maintain operational documentation and procedures.Preparation and implementation of training.Coordination between N2 and N3 teams.

Katowice, Śląskie, Poland

Configuration, maintaining and providing 2nd level support of Middleware applications.Maintaining and providing 2nd level support of Supervision (CENTREON, TRUESIGHT).Implementation of new jobs chain submitted by project team.Ensure the operational condition of the scheduler (VTOM).Analyzing issues in the Middleware infrastructure.Dealing with incidents, requests, changes and troubleshooting on customer infrastructure.Create, update, and maintain operational documentation and procedures.

Poland

Provide second-line technical support for customer applications (frontend Customer Relations and Sales).Proactively monitor and troubleshoot incidents.Create, update, and maintain operational documentation and procedures.

Katowice, Śląskie, Poland

Ensure first-level monitoring of all services using Nagios and Selenium supervision.Apply various procedures for problem resolution.Escalate incidents to Level 2.

Master'S Degree, Data Science

Doctor Of Philosophy - Phd, Mining Engineering

Master'S Degree, Mining Engineering

Engineer'S Degree, Mining Engineering