Hakim Naser Email & Phone Number

Kuala Lumpur, My

Selangor, Malaysia

Kuala Lumpur, Malaysia

As the Social Media Lead, my job entails client acquisition, managing the social media team, and planning social media strategies for clients.I focus on acquiring new clients by understanding their needs and offering tailored social media solutions.I lead and guide the social media team in producing top-notch content for our clients. This involves ensuring brand consistency, overseeing content creation, and maintaining a strong social media presence across platforms.I am responsible for developing comprehensive social media strategies, content calendars, and campaign schedules by analyzing market trends, audience behavior, and competitor insights.

Kuala Lumpur, Malaysia

As a Social Media Sales Advisor, I am responsible for managing approximately 30 clients, each with an average monthly sales volume of RM50,000. My primary focus is on acquiring new clients and nurturing existing relationships to drive business growth by understanding clients’ needs, presenting tailored social media solutions, and providing exceptional support.

Cyberjaya

FDI & DDI in BDA centric companies :- Assist existing BDA MSC Malaysia status companies in terms of increasing their respective investment in BDA by participating in MDEC's BDA initiativesHigh impact engagement initiatives for BDA : - BDA education & awareness- Recruitment of BDA MSC Malaysia status companiesFocus Area Market Study & Research : - Research on Big Data Analytics technology across region- Provide assistance on benchmarking any related initiative to the relevant technology- Assistance on developing marketing kit for related technology to any industries relatedAdditional Task - Graphic Designing : - Develop graphic contents (Logos, EDM, Banners, Bunting, Presentation Deck, etc) for Big Data related eventsBig Data Analytics Projects : - Big Data Week 2015, 2016- ASEAN Data Analytics eXchange (ADAX)

Federal Territory Of Kuala Lumpur, Malaysia

- Provide First Point of Contact (FPoC) and support for computing problems and request to users in Asia Pacific, Europe, Middle East and America.- Call handling and resolution of IT problems while on the phone and servicing IT requests in accordance with controls procedures.- System support for Windows, IOS, Lotus Notes, UNIX, ORACLE, SQL, AS400, SAP/R2 and other applications.

Kuala Lumpur, Malaysia

- Assist customers with activating new cards, reporting lost or stolen cards, and resolving billing discrepancies.- Address concerns regarding credit limits, interest rates, and payment options.- Educate customers on responsible credit card usage, terms and conditions, fees, and rewards programs.- Initiate investigations and guide customers through the dispute resolution process for unauthorized transactions or suspected fraud.

Kuala Lumpur

- Facilitate staff development plan establishment and implementation- Implement assessment for technical executives (E1 & E2, TM,TPs) within DCO- Conduct performance analysis for the Group and propose recommendations e.g ACD, TPCP- Propose appointment and progression on technical executives (E1 & E2, TM) within DCO- Additional Task - Graphic Designing (develop graphic contents for company events)

Assigned under ICM Department (iPerintis), focusing on IT Operation Support (End-user Computing, Project Support & 1 st Level Infrastructure Support)Projects:- ICM Inventory Database: To keep track on the current inventories for the department and to change the current manual system on managing the inventories by using Microsoft Access Database System.- Customer Service Database: To log all the tasks / incidents from the customer that had been assigned to me using Microsoft Access Database System.

Nilai, Negri Sembilan, Malaysia

- Documents financial transactions by entering account information- Researching and analyzing company accounting data- Gather information on as-is (current) business processes

Bachelor Of Technology

Foundation

Economics

Art Stream