Hal Ryan Gill Email & Phone Number

London, Gb

London, Gb

London, England, United Kingdom

• Utilized Looker, SQL, Python and Excel to generate custom data reports, visualizations, and insights for clients.• Collaborated closely with clients to understand objectives, curated data, and delivered key insights to support their goals.• Led product analysis projects to enhance user engagement, increase customer value, and reduce churn risk using Looker and Google Analytics 4.

London, England, United Kingdom

In this role, it is my job to try and resolve any issues that customers are facing with the platform. This ranges from identifying bugs and working with our engineers on a resolution to supporting customers in their build implementation to achieve optimal performance in all stages of their data processes. We also work closely with the Product teams to make sure all new features and updates are fixable when issue arise. This involves collaborating in the design process to ensure we get in our design requirements and training our teams on new features before their release.• Investigating and resolving customer issues across the entire range of platform features. • Managing stakeholder requirements and expectations between customers and a number of internal teams. • Experience setting up and trouble shooting a range of API based data integrations and ETL tools. • Experienced in monitoring and alerting to platform outages using Splunk and Signal FX then coordinating multi team resolutions.

London, England, United Kingdom

Internship working at a secondary school and sixth form college teaching maths to children aged 11- 18. • The internship involved teaching maths classes of 32 children from year 7 to year 12 with a focus on creating engaging activities for pupils of all abilities.• I taught small group classes with gifted and talented pupils aiming to inspire them with maths that would not normally be on their syllabus.• I tutored struggling A level maths students one on one to help them prepare for their final years of A levels.

Brighton, United Kingdom