- Supervised key internal processes and addressed partner-related issues.- Handled 1 on 1 sales with clients with personalized feedback based on the customer, and customer service and also helping them with all kinds of issues they are facing.- Supervised team members and helped resolve issues.- Oversaw fleet management and stepped in during employee gaps.- Revamped Google Business and WhatsApp profiles.- Managed a YouTube channel and improved the company’s website for user… Show more - Supervised key internal processes and addressed partner-related issues.- Handled 1 on 1 sales with clients with personalized feedback based on the customer, and customer service and also helping them with all kinds of issues they are facing.- Supervised team members and helped resolve issues.- Oversaw fleet management and stepped in during employee gaps.- Revamped Google Business and WhatsApp profiles.- Managed a YouTube channel and improved the company’s website for user navigation, engagement, and was responsible for the website changes that needed to be made.- Handled customer reviews and feedback promptly.- Collaborated with elite partners like The Yacht Club and V Luxury to expand clientele.- Updated fleet availability in real-time and engaged in trend-focused product research.- Launched services on platforms like Iiv and Esaad for wider reach.- Managed car rental platforms to boost product sales and improved the consistency of the products across all the lead outlets.- Managed the NH Hotel branch and put strategies in place including some offline marketing strategies to boost sales, and started exclusive campaigns to cater to the NH Hotel client niche.- Was doing a large part of the car rental system users’ errors correction.- Photographed and edited products’ photos in a way that is more appealing to customers making the fleet look more consistent.- Researched the best prices for all the products based on market volatility.- Was involved in products’ shoots for marketing purposes working with some highly reputable content creators. (Amine Eleanor, Shanne Villa-Real,...) Show less

- Developed a digital WhatsApp brochure and optimized video content for wider screens.- Introduced a uniform email template for consistent communication.- Demonstrated deep car knowledge and managed IT tasks.- Streamlined financial tracking and undertook accounting roles.- Managed fleets and contracts on the system.- Customer service.

- Created an Instagram presence for customer outreach.- Tested various ads and proceeded with the highest ROI templates.- Managed content creation & posted them consistenly.- Developed a professional and high SEO ranking website.