Hala Dasouqi Email & Phone Number

Stockholm, Se

Stockholm County, Sweden

Stockholm County, Sweden

Stockholm County, Sweden

Stockholm County, Sweden

Jordan

Employee & Labor RelationsI was trained in ZARA Sweden for a month to handle the role of managing ZARA Jordan. One of my mainresponsibilities for the 300+ HC I oversee is evaluating the effectiveness of employee relations programs usingexit interviews, employee surveys, absenteeism and turnover rates. Beside assessing the organizationalclimate of the store from employees and feedback. Another accountability I have is investigating grievancesand recommending actions to take… Show more Employee & Labor RelationsI was trained in ZARA Sweden for a month to handle the role of managing ZARA Jordan. One of my mainresponsibilities for the 300+ HC I oversee is evaluating the effectiveness of employee relations programs usingexit interviews, employee surveys, absenteeism and turnover rates. Beside assessing the organizationalclimate of the store from employees and feedback. Another accountability I have is investigating grievancesand recommending actions to take and informing both managers and employees. I provide technical supportand train store and department managers to identify and evaluate conflicts.Workforce PlanningDetermine and follow up the optimal staff structure and headcount according to the stores’ needs andproductivity targets. Follow up timetables and distribution of budgeted hours and headcount on a weeklybasis. I also train managers to do efficient work. I also ensure result oriented communication betweenCommercial and Operational Managers. Finally I efficiently take actions about vacant or to-be-vacant manager positions in the stores. Show less

Jordan

Conduct training needs assessments under the consultation of the hierarchy; prepare and deliver trainingcourses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines. In additionto preparing employees performance and development programs in coordination with the PerformanceManagement Department and providing line managers with the necessary support on the matter Initiate and contribute to the development and/or implementation of functional… Show more Conduct training needs assessments under the consultation of the hierarchy; prepare and deliver trainingcourses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines. In additionto preparing employees performance and development programs in coordination with the PerformanceManagement Department and providing line managers with the necessary support on the matter Initiate and contribute to the development and/or implementation of functional and/or corporate projects to support the ongoing development of training initiatives for the retail division. Monitor and record training activities and programs’ effectiveness for training delivered in their own area. Research and coordinate with external training providers when needed to outsource training programs Keep track of training costs and participate in the preparation of reports in order to justify expenditures. Show less

Jordan

I received my Dale Carnegie Certification from Carnegie University in 2012. Today I am a full time Dale Carnegie trainer and coach specialized in customer focus, employee engagement, customer service and communication. I deliver programs and seminars in Telecommunications Companies, Banks, Startup and Tech companies, Embassies, Universities and Airline Organizations..etcConducted in-house trainings at the following organizations: Junior Chamber International, Zain Jordan, IATA, Bank of… Show more I received my Dale Carnegie Certification from Carnegie University in 2012. Today I am a full time Dale Carnegie trainer and coach specialized in customer focus, employee engagement, customer service and communication. I deliver programs and seminars in Telecommunications Companies, Banks, Startup and Tech companies, Embassies, Universities and Airline Organizations..etcConducted in-house trainings at the following organizations: Junior Chamber International, Zain Jordan, IATA, Bank of Jordan, Audi Bank, University of Jordan, Princess Sumaya University for Technology, Libyan Spider, MedNet, Ward Restaurants, USAID, IOM (International Organization for Migration), Hikma Pharmaceuticals, US Embassy in Amman. Show less

Jordan

Engagement acceleration is my focus when it comes to communities management. I do an excellent job at content writing for SEO and targeted audience too. My community management skills include supporting execution of campaigns through developing creative tactics in presentations, defining KPI’s, creating/executing content plans and engaging with the targeted communities. I loved what I did at the Entertainment, Traveling and Relationships communities at Yahoo globally and regionally, it kept… Show more Engagement acceleration is my focus when it comes to communities management. I do an excellent job at content writing for SEO and targeted audience too. My community management skills include supporting execution of campaigns through developing creative tactics in presentations, defining KPI’s, creating/executing content plans and engaging with the targeted communities. I loved what I did at the Entertainment, Traveling and Relationships communities at Yahoo globally and regionally, it kept people going (alongside with their daily habits!) Show less

I have produced multiple entertainment videos; by producing I mean writing content, acting and dubbing, composing music, performing songs and bringing talented individuals to participate in the productions. I have also had the chance to work for Ayyam FM, hosting Talasim comic radio show for 8 months. My job also included syndicating content (photos and videos) to many magazines and telecommunication companies. In addition to that I was responsible to make the best use of marketing content… Show more I have produced multiple entertainment videos; by producing I mean writing content, acting and dubbing, composing music, performing songs and bringing talented individuals to participate in the productions. I have also had the chance to work for Ayyam FM, hosting Talasim comic radio show for 8 months. My job also included syndicating content (photos and videos) to many magazines and telecommunication companies. In addition to that I was responsible to make the best use of marketing content using social media. Show less

Minor Degree, Communications And Journlasim

Activities and Societies: International Students Association, V-Day, Music Therapy at Juvenile Detention Center - Eau Claire County,

Bachelor Degree, Psychology - Faculty Of Arts