Representing the face of the world's most famous department store, I was determined to deliver top level of customer service by providing outstanding shopping experience for customers, exhibiting extraordinary passion about the products, which generates everlasting customer relationships.Duties included:Ensuring the company's store presents itself to a high standard of customer service. Understand what selection of products the customer needs and provide them with the most information of the features and benefit about the product and offering related products as well as make sure that all customer questions are answered. Achieving the maximum level of customer satisfaction so that it’s very likely that they will .Checking the inventory listing with actual stock.Support the achievement of business goals and strategic projects and ensure KPI's are met. Ensuring that customers problems is brought to a satisfactory conclusion. Created an atmosphere of good cooperation between teammates by being helpful and reliable to other co-workers.Promoting the supportive image of the company in every way possible.I am a firm believer that the reason behind profiting sales is due to customer happiness and convenience about both the product and the whole shopping experience.

Provide administrative support to the team and ensure professional operation of office functions. Review and priorities internal/external mail. Maintain up to date records, ensuring confidentiality and 100% accuracy at all times. Co-ordinate/prepare meeting rooms including presentation and technical equipment.

Convey findings accurately in report form and ‘briefs’. Source copyright for literary and music sources and obtain clearance for any materials used. Worked on developing new programmes ideas.