- Ensured the retail team was meeting or exceeding sales goals by increasing conversion rates, identifying best practices and tracking trends and opportunities of key business metrics.- Maintained the storefront by leading merchandising initiatives, managing inventory, and developing and executing quarterly buying strategies. - Managed customer service channels and coordinated with trade, wholesale and fulfillment staff to ensure customer satisfaction and retention. - Coordinated on marketing initiatives by promoting new products and ensuring inventory availability for photoshoots.

- Opened and oversaw three retail locations by managing budgets, contractors, inventory, staff, merchandising, and sales objectives. - Led in-store and upper management teams to collaborate, problem solve, and establish action plans for project and sales goals as well as community initiatives. - Grew annual sales and managed KPIs by establishing policies, organization and processing systems as solutions to recurring or foreseeable issues.- Managed POS, product inventory, and distribution of merchandise across multiple sales channels and locations.- Provided council for seasonal development of new styles and product acquisition for brand direction, order quantities, stylistic decisions, and marketing strategies. - Led merchandising efforts, marketing campaigns, photoshoots and third-party contractors.

- Managed day-to-day studio tasks, orders, production flow, and inventory.- Gained acute knowledge of hand-crafted apparel with special attention to design, style, and integrity.- Further nurtured an ability to organize, problem solve, self-start, and work productively and independently.

Managed staff meetings, schedules, tasks, and sales objectives while recruiting, interviewing, and training new employees across all departments.Promoted continuous customer engagement by creating an immersive and comfortable retail environment that was inclusive and interesting.