Haley Arndt Email & Phone Number

Coeur d'Alene, Idaho, United States

Assist the Store Manager in the areas of Merchandising, Operations, Customer Service and Human Resources within a high volume storeDevelop creative plans to increase store salesOversee and monitor loss prevention and operational programsEnsure every customer has a positive shopping experienceHire, train, supervise and develop a large team of hourly.

United States

Greater Seattle Area

Attended and lead customer support team and update meetings.Maintained a strong customer service orientation whether working with external customers or internal customers.Ability to problem solve and remain calm in a stressful situation.Successfully multi-tasking in a fast-paced, deadline-driven environment.Collaborated with internal operations team to.

Responsible for answering customer inquiries via phone, online ticket system and in store experience regarding product selection, instruction, and troubleshooting of equipment.Excel in fast-paced, knowledge-based team environment.Assisted with training new hires for policies, methods, procedures, and sales knowledge.

Retained extensive knowledge of health and wellness products to assist customers to best meet theirneedsParticipated in ongoing voluntary education seminarsMaintained awareness of customers on the floor and assisting them with their purchaseResponsible for accuracy in cash, credit, and check transactions through the cash register

Drafted legal papers including fee agreements, correspondence letters, and estate planningdocuments.Assisted in all areas of administrative work including data entry, receptionist duties, fileorganization, research and development.Oversaw daily office operations for staff of eight employees.

Replenished floor stock and processed shipments to ensure product availability for customers.Developed rapport with the customer base by handling difficult issues with professionalism.Communicated all store initiatives and promotions to customers to generate return business.