Haley Belanger Email & Phone Number

Farmington, Connecticut, United States

Farmington, Connecticut, United States

Utilization management department. Review facility and professional medical claims for providers appealing medical necessity denials. Investigate cases and determine if providers request is appropriate for retrospective review. Perform investigation, work with internal departments to get case reviewed, and correspond with providers and members as applicable.

Bristol, Connecticut

Responsible for general front and back office duties. Front office duties include: contacting current and future patients to obtain medical information and schedule appointments, speaking with physician offices, insurance companies, case managers, law offices, ect., verifying and documenting patient benefits and demographics. Responsible for training new employees and overseeing new office set up.

Hartford, Connecticut

Work directly for and with Bank of America employees while also supporting other national account plan sponsors. Provide support for members who wish to join Healthy Lifestyle Coaching Program as well as members wanting/needing the Disease Management program. Provide scheduling support for members. Support coaches with scheduling and rescheduling needs. Complete various monthly member reports in a timely fashion. Set up and oversee WebEx meetings.Assist in crosstraining Disease Management CMA’s to help support Healthy Lifestyle Coaching program.Created and facilitate a joint CMA resource page for both Healthy Lifestyle Coaching and Disease Management. This page includes all necessary resources for both programs as well as daily/weekly/monthly updates. Care management associate lead. Creates agendas and runs workflow meetings for CMA’s. First point of contact for CMA’s when needing assistance. Precept (train) new hires throughout their on-boarding process. This includes assisting them with company trainings as well as department specific trainings. As a preceptor, I am the go-to resource for a new hire beginning with their first day at the company. I will work with them throughout their trainings and assist them until they are able to “go live” within their position.

Bristol, Connecticut

Farmington, Connecticut

Dental Assisting/Assistant

Associate Of Science (As), General Studies