Managed a high-end dive and snorkel company, providing exceptional services to discerning clientele. Oversaw various aspects of operations, including scheduling, hiring, inventory management, responding to reviews, phone reservations, and administrative tasks. Ensured compliance with certifications and licenses for employees across all departments. Took responsibility for maintaining boats, adhering to insurance, coast guard, and state guidelines. Managed ordering, inventory, and budgeting processes. Handled a wide range of additional tasks to ensure the smooth operation of the business, both literally and figuratively.

Experienced in effectively managing day-to-day operations of a retail store, warehouse, and customer interactions. Proficient in handling all aspects of store management, including opening, running, and closing procedures, as well as overseeing orders and shipping logistics. Skilled in promptly addressing customer inquiries and providing exceptional service via phone and email. Proficient in sales, encompassing both warehouse products and special orders. Proficient in website design and experienced in creating user-friendly interfaces. Knowledgeable in wholesaling strategies. Demonstrated proficiency in utilizing various systems such as Google Docs, Sheets, Word, and other industry-specific software.