Haley Campbell's Location
Austin, Texas, United States, United States
Haley Campbell's Contact Details
Haley Campbell work email
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Haley Campbell personal email
n/a
About Haley Campbell
I love creative problem solving and cross-functional collaboration, and I’m always seeking process efficiencies to improve team throughput and client outcomes. I have experience with Agile and Waterfall methodologies; content creation; software development and implementation projects; and process and risk management.
Haley Campbell's Current Company Details
Haley Campbell Work Experience Details
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Program ManagerCloudflareAustin, Tx, Us
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Project ManagerCloudflare Jul 2021 - PresentSan Francisco, California, Us
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Project ManagerIbm Feb 2021 - Jun 2021Armonk, New York, Ny, Us• Managed project resourcing, client communications, scheduling, budgeting and reporting• Proactively managed risks and issues throughout the project lifecycle to maintain scope, budget and ensure high client satisfaction• Generated documentation and processes to support a newly-formed global PMO • Selected to serve as Iteration Manager for an Agile project transformation for a major client• Volunteered for additional project management duties at an internal healthcare-focused startup -
Project LeadAustin Energy Aug 2020 - Jan 2021Austin, Texas, UsI supported the City of Austin's energy utility by writing and editing SOWs and Master Agreements for contracts affecting thousands of utility customers; generating workflow diagrams, process documents and FAQs to increase internal client adoption of new tech and processes; and updating internal communications language and procedures to drive collaboration and successful project completion. -
Associate Project ManagerTrammell Ventures Aug 2019 - May 2020Austin, Texas, Us• Synthesized input from stakeholders in multiple business units to develop and document a comprehensive project workflow, encompassing lead capture through product delivery, which incorporated Agile and Waterfall methodologies• Directly managed a 4-person web app dev team; successfully delivered proof of concept on schedule• Produced and delivered weekly reports for C-suite executives regarding project progress, risk, and team resource requirements• Implemented and managed weekly project standups, regular backlog grooming and workflows for a web app development project• Selected and implemented a project management tool for two project teams and multiple business units• Created and maintained multiple documents such as project plans, internal reference materials, meeting notes and templates• Created and maintained meeting schedules for two project teams across multiple time zones• Coordinated delivery of marketing assets for a product launch at a trade show; worked directly with business development, product owner and technical leads to represent product to prospects during the event -
Senior Product Content CoordinatorSoftware Advice Nov 2016 - Aug 2019Westlake Hills, Texas, UsPromoted to a senior role after implementing strategies to eliminate request backlogs, improve workflows and increase interdepartmental collaboration, directly impacting the effectiveness of my team and the business as a whole.• Collaborated with in-house development teams to design a proprietary database management tool by analyzing and visually mapping current processes, mapping future workflows, and defining immediate and future feature requirements• Created and implemented new web page content generation workflows and content guidelines that decreased publication turnaround from ~12+ months per page to ~2 weeks; reduced content backlog from ~800 pages total to 5-10 per week• Improvements to workflows and content guidelines directly contributed to 65% increase in overall content publication rate, YoY increases of ~30-50% in organic revenue and organic site sessions and an overall $300K+ revenue increase• Led training for employees at all levels (new hires to management) in content production workflows and software research protocols• Wrote and maintained process documents and FAQs for multiple on-site business units, remote teams and overseas contractors• Researched 7-12 business software solutions per day in 400+ categories to ensure they met criteria for content generation and publication -
Editorial CoordinatorProceedings Of The National Academy Of Sciences Sep 2014 - Nov 2016Washington, District Of Columbia, UsI helped execute a website modernization project at PNAS. I served on a two-person team to redesign submission procedures for specific document types, wrote and updated numerous technical guides, and served as in-house technical support for authors and staff. The successful completion of the redesign decreased the number of papers delayed during production, increased the number of potentially sensitive documents flagged during processing, and increased author satisfaction. • Performed quality control analysis of 90-130 scientific manuscripts per week• Developed and documented clearer processes and written guidelines for manuscript submissions• Trained new staff members in manuscript processing procedures and quality control guidelines• Wrote and maintained process documents, website copy, and form emails• Wrote detailed reports for authors outlining manuscript submission issues; assisted with manuscript corrections• Documented site breakdowns for offsite IT teams; provided technical support for submitting authors• Wrote site testing reports for developers during multiple rounds of a major website redesign project• Principal liaison to NAS Members who required comprehensive manuscript submission services• Recognized for exceptional contributions to PNAS with 2015 Staff Award -
Merchandise SpecialistBooks A Million Oct 2013 - Aug 2014Birmingham, Al, Us• Trained employees in merchandise organization, customer service, and sales• Consistently met or exceeded sales quotas while providing exemplary customer service• Efficiently received, organized, and stocked books and merchandise -
Assistant To The Executive DirectorVirginia Campground Association Sep 2013 - Jul 2014• Coordinated written and visual content and copy edited 2014 marketing brochure• Researched, compiled, and presented data on potential new clients across several states• Copy edited articles, promotional materials and weekly member emails• Created industry-specific Facebook posts for a marketing campaign to expand the VCA’s social media presence• Represented the VCA at a major industry event; duties included booth setup and in-person customer outreach• Designed promotional holiday images for marketing emails sent to 50+ members• Administrative duties, e.g. answering phones and email, office organization, and maintaining accounts receivable
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Ebook Producer/ReaderNano Fiction May 2013 - May 2014• Created ebook editions of a print literary journal using Adobe InDesign• Reviewed all submissions and participated in biweekly editorial meetings to select submissions for publication and 2013 NANO Fiction Prize
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Student AideUniversity Of Mary Washington Sep 2012 - May 2013Fredericksburg, Va, Us• Wrote and edited instructional articles and tutorials for the Department of Teaching and Learning Technologies• Administrative duties including staffing the front desk, email correspondence, filing, copying, and document delivery -
Administrative InternJtg Inc. May 2012 - Jul 2012Reston, Virginia, Us• Evaluated archived resumes to determine candidate suitability for a translation-oriented federal contract• Created and maintained an Excel database tracking information and contact status for 100+ translators • Recruited qualified candidates by phone and email• Organized digital and physical copies of security clearance paperwork • Trained coworkers in database use, candidate recruitment process, and security package assembly
Haley Campbell Skills
Indesign
Photoshop
Wordpress
Social Media
Customer Service
Data Entry
Copy Editing
Employee Training
Microsoft Office
Microsoft Word
Windows
Research
Outlook
Public Speaking
Teamwork
Powerpoint
Editing
Creative Writing
Microsoft Excel
Haley Campbell Education Details
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University Of Mary WashingtonCreative Writing
Frequently Asked Questions about Haley Campbell
What company does Haley Campbell work for?
Haley Campbell works for Cloudflare
What is Haley Campbell's role at the current company?
Haley Campbell's current role is Program Manager.
What is Haley Campbell's email address?
Haley Campbell's email address is ha****@****ice.com
What schools did Haley Campbell attend?
Haley Campbell attended University Of Mary Washington.
What are some of Haley Campbell's interests?
Haley Campbell has interest in Civil Rights And Social Action.
What skills is Haley Campbell known for?
Haley Campbell has skills like Indesign, Photoshop, Wordpress, Social Media, Customer Service, Data Entry, Copy Editing, Employee Training, Microsoft Office, Microsoft Word, Windows, Research.
Who are Haley Campbell's colleagues?
Haley Campbell's colleagues are Fisher D., Tien Chu, James Longmore, Nick Nold, Corinne Hu, Nadav Rahimi, Vincent (Zhuangming) Liu.
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