Haley Ellerman Email & Phone Number

Independence, MO, US

Kansas City, Missouri, United States

Successfully served as a Customer Success Manager at Homebase AI, a leading SaaS company specializing in smart technology in multifamily living.Demonstrated expertise in troubleshooting hardware and software issues, resolving complex technical challenges promptly to minimize downtime and optimize customer satisfaction.Collaborated closely with clients to.

United States

Proven experience in a customer support or leadership roleExcellent communication and interpersonal skillsAbility to train and coach team membersStrong organizational and time management skillsAbility to prioritize tasks and delegate responsibilitiesDemonstrated ability to provide exceptional customer serviceKnowledge of product capabilities and.

Kanssas City, MO

Maintain expert knowledge of product capabilities, features, limitations, bugs, and development roadmapHandle 1-3 simultaneous chats, providing technical troubleshooting and collecting necessary informationFollow and improve live chat protocols to resolve customer tickets with coordination from development and field technician teamsCollaborate effectively.

Independence, Missouri, United States

Lead and drive furniture sales and performanceCollaborate with store leadership to achieve goalsProvide direction and coaching to the furniture sales teamManage furniture inventory and maintain merchandising standardsAssist customers with product information and selectionManage price hold process and furniture displaysServe as Manager on Duty and provide.

Independence, MO

Maintained store standards and promoted Starbucks culture and values.Anticipated customer needs and communicated with the manager to create a positive environment.Assisted with new partner training and provided feedback to the store manager.Contributed to a positive team environment and provided coaching to partners.Delivered legendary customer service and.

Independence, MO

Provided exceptional customer service to all customers, ensuring that their needs were met in a timely and efficient manner.Trained and supervised a team of cashiers, ensuring that they were well-informed about company policies and procedures.Maintained low checkout line wait times, even during busy periods, by monitoring staff performance and making.

Coordinated and directed front office staff to ensure exceptional customer service.Participated in the hiring process and annual performance planning and review process.Managed accurate patient, billing, and insurance information.Processed billing and followed up on open accounts for accurate financial records.Coordinated with payers for accurate billing.

Columbia, MO

Manage daily operations of the bar, including inventory control, ordering supplies, and supervising staffDevelop and implement strategies to increase bar revenue and profitabilityCreate and maintain a welcoming and enjoyable atmosphere for customersTrain and mentor staff on customer service, menu knowledge, and responsible alcohol serviceEnsure compliance.

• Plan and implement Jumpstart classroom activities using the curriculum
• Facilitate team meetings and provide coaching to team members
• Ensure developmentally appropriate practices are used with young children
• Serve as a coach, trainer, and observer to maintain program quality
• Work with vulnerable populations, specifically preschool children.

Bachelor Of Arts (Ba), Communications

Education record