Haley Hash Email & Phone Number

Jamestown, Nc, Us

Denver, Colorado, United States

-Conducted in-depth research, diagnosis, and troubleshooting of API integration issues, SDKs, and Single Sign-On (SSO) through various channels such as ticketing, chat, and community forums.-Provided expert guidance and demonstrated best practices to enhance customer proficiency in Cloud CMS.-Engaged in cross-departmental collaboration with international teams to ensure seamless communication and workflow integration.-Managed escalations to Engineering, participated in shift… Show more -Conducted in-depth research, diagnosis, and troubleshooting of API integration issues, SDKs, and Single Sign-On (SSO) through various channels such as ticketing, chat, and community forums.-Provided expert guidance and demonstrated best practices to enhance customer proficiency in Cloud CMS.-Engaged in cross-departmental collaboration with international teams to ensure seamless communication and workflow integration.-Managed escalations to Engineering, participated in shift handovers, provided on-call coverage, and upheld service level agreements (SLAs) and incident response protocols.-Contributed to the development and maintenance of comprehensive documentation for the organization's knowledge base, including writing and editing content to ensure accuracy and clarity. Show less

Remote

-Implemented and configured API and flat-file integrations in iCIMS, proactively identifying and resolving troubleshooting issues.-Elevated customer proficiency in iCIMS software through targeted training and support initiatives.-Effectively utilized document management tools, including SalesForce and Jira, to streamline workflow and enhance overall efficiency.-Ensured meticulous logging and documentation of all identified issues, contributing to a comprehensive record for future… Show more -Implemented and configured API and flat-file integrations in iCIMS, proactively identifying and resolving troubleshooting issues.-Elevated customer proficiency in iCIMS software through targeted training and support initiatives.-Effectively utilized document management tools, including SalesForce and Jira, to streamline workflow and enhance overall efficiency.-Ensured meticulous logging and documentation of all identified issues, contributing to a comprehensive record for future reference.-Tapped into both internal databases and external resources to deliver precise and effective technical solutions to various challenges. Show less

Lakewood, Colorado, United States

-Delivered English instruction to adult learners, employing advanced second language teaching techniques, methodologies, and language acquisition theories.-Created and implemented bespoke language learning games to enhance the interactive and engaging aspects of the instructional process.-Conducted comprehensive assessments of student performance, employing both oral and written testing methodologies to evaluate linguistic proficiency and comprehension.

Denver, Colorado, United States

-Delivered specialized instruction and services, addressing diverse needs, including social and adaptive skills, for students with multiple disabilities.-Initiated and led a communication group tailored for students utilizing Augmentative and Alternative Communication (AAC) devices.-Systematically collected and analyzed data to monitor student progress, informing the creation and modification of Individualized Education Programs (IEPs).

Boulder, Colorado

Worked with university athletes to improve their academic ability and empower them in the areas of Spanish, Linguistics, Writing, Communications, and Ethnic Studies.

Boulder, Colorado

In the 2018-2019 academic year, I was a teaching assistant for LING 1000 (language in US society). My responsibilities included attending lecture and teaching a weekly recitation, holding office hours, and grading

Boulder, Colorado

I contributed to research on the Moba language in the linguistics department working under Professor Frajzyngier. I analyze grammatical aspects of the language, particularly negation marking and tense.

Boulder, Colorado

I tutored children and adolescents in reading and math and assisted them in their homework assignments.

Eugene, Oregon

I was an assistant for linguistics professor, Dr. Payne. I assisted in creating a lexical data base of the language Pilagá. I analyzed morphological elements and patterns in it particularly examining motion and directional morphemes, and determined the different senses of the words. Additionally, I took the text that had been translated from Pilagá into Spanish and translated it into English so that the database may be trilingual.

Eugene, Oregon

I assisted a PhD student in the Communication Disorders and Sciences department in a study designed to develop a reading comprehension measure to assess undergraduate’s comprehension skills. I ran subjects through the study, recruited participants, transcribed audio recordings, and scored subject performance.

Master Of Arts - Ma, Linguistics

Bachelor Of Arts (B.A.), Spanish Language And Linguistics