- Assisting owner with any and all business operations by providing support in the following areas: scheduling meetings, coordinating agendas, creating employee shift schedules, planning various company events - both professional and team building events, and completing various administrative duties.- Aiding in the development of long range goals, for example: budgeting for and introducing a 401k employee program, hiring and retaining new employees, increasing Net Ordinary Income year over year, and organizing company meetings and events.- Creating, promoting, and nurturing a positive, upbeat company culture where employees are comfortable coming to me to make suggestions, comments, and/or complaints.- Ordering and managing retail inventory stock. I reduced purchasing costs for inventory by 4% while increasing retail sales 44% from August 2021 to August 2022.- Actively increased Net Ordinary Income by 52% from August 2021 to August 2022 by managing vendor invoices, accounts payable, and daily financial closeouts.- Managing the talent acquisition and onboarding process to hire and retain new employees. - Actively oversee the productivity, success, and performance of each employee with weekly check-ins and bi-annual performance evaluations.- Providing Payroll processing support to the Bookkeeper by overseeing timecards and corrections, monitoring for overtime and proper breaks, and ensuring wages remain consistent with budgets.- Using GSuite and project management software Monday.com to maintain and organize important meetings, schedules, events, projects, and tasks for Management Team and Owner.- Spearheading monthly meetings to communicate any new information to the entire team.- Perform various HR responsibilities, including but not limited to: process vacation/time off requests, document and file employee occurrences/incidents, process employee time cards & payroll, and update the employee handbook on an annual basis.

- Managing the front desk staff & staff of employee stylists.- Assisting owner with business operations.- Assisting with onboarding and training new employees.- Providing Payroll processing support to the Owner and Bookkeeper.- Analyzing employee performance reports to determine the level of bonuses received for the month.- Coordinating routine performance evaluations for each employee on a bi-yearly basis. Maintaining and organizing important meetings, schedules, and events on Google Calendar for Management Team and Owner.- Assisting the Owner with a rigorous talent acquisition process to ensure low turnover within the company.- Developing and maintaining exceptional relationships with various vendors. Ordering and organizing weekly inventory purchases.- Managing vendor invoices and accounts payable.- Managing daily financial close outs.- Overseeing productivity of stylists.- Managing budgets, calendars, and inventory stock.- Working with the Owner on all projects from start to finish.- Staying up to date with State Board rules and regulations, then implementing proper protocols.- Organizing monthly staff meetings.- Coaching new employee safety protocols each month.- Booking appointments and managing stylist schedules.- Ensuring excellent client experiences.- Operating multi-line phone systems / managing multiple email accounts. Maintaining an important position in the Team Leaders group to discuss operational decisions.

- Assisting owner and manager with business operations.- Developing and maintaining exceptional relationships with various vendors. Ordering and organizing weekly inventory purchases.- Managing vendor invoices and accounts payable.- Managing daily financial close outs.- Overseeing productivity of stylists.- Managing the front desk staff.- Managing budgets, calendars, and inventory stock.- Assisting with onboarding and training new employees.- Directing / managing social media marketing and direct business-to-consumer marketing projects. Marketing efforts included a renovated social media page, promotion creation, creating a loyalty program, and following through with experience surveys.- Coordinating routine performance evaluations for each employee on a bi-yearly basis.- Staying up to date with State Board rules and regulations, then implementing proper protocols.- Organizing monthly staff meetings.- Coaching new employee safety protocols each month.- Booking appointments and managing stylist schedules.- Ensuring excellent client experiences.- Operating multi-line phone systems / managing multiple email accounts. - Maintaining an important position in the Team Leaders group to discuss operational decisions.- Providing help to clients that are upset or dissatisfied.

- Assisting Manager and Owner directly.- Booking appointments and managing stylist schedules. - Ensuring clients receive excellent customer service. - Answering multi-line phones. - Answering and organizing emails from clients and vendors. - Maintaining relationships and communications with various vendors.- Maintained an important position in the Team Leaders group to discuss decisions for Adagio.- Ordering weekly inventory. - Daily financial close outs.- Overseeing productivity of stylists. - Managing fellow front desk staff. - Managing budgets, retail inventory, and backbar inventory. - Directing/managing social media marketing and direct business-to-consumer marketing projects.

- Answered multi-line phones. - Booked appointments for a full staff. - Made sure the salon was tidy and organized.- Created and followed through with purchase orders. - Mastered STX salon software. - Front line customer care specialist.- Answering daily emails.- Created and managed customized social media content across Modem's online profiles. - Marketed content on social media to increase salon traffic and revenue.- Learned overall operations of a salon/business environment.

Common tasks: Point of sale systems, returns, answering multi-line phones, cleaning front of store, and helping customers order items online or find items in store.