With a strong passion for technology and cybersecurity, I always seek opportunities to expand my knowledge and skills. I have completed various individual projects to deepen my technical expertise and have gained valuable hands-on experience through internships in IT support and cybersecurity roles. I’m proud to have contributed to initiatives that reduced phishing rates and streamlined IT processes, earning accolades for my performance and teamwork.I am a passionate and driven Computer Information Systems student at the University of Houston, with a minor in Technology Leadership and Innovation Management, expected to graduate in May 2025. I have hands-on experience in cybersecurity, IT support, and business technology operations through my roles at Harvest Midstream and the University of Houston, where I developed skills in automation, data security, and technical support.During my time at Harvest Midstream, I led companywide phishing simulations, successfully reducing phishing rates by over 50%, and contributed to a large-scale business tenant migration, enhancing the company’s operational independence. I also developed automation scripts that streamlined over 50% of the technology department’s IT purchase documentation. As an IT Customer Support Technician at the University of Houston, I provided technical assistance to faculty, staff, and students, troubleshooting complex software and hardware issues to ensure smooth classroom operations and effective learning experiences.In addition to my professional experience, I have achieved 3rd place in both Network Design and Security categories at the USITCC Nationals Competition and hold Six Sigma Yellow and Innovation Blue Belt certifications. I am actively involved in campus organizations such as FITP, serving as Treasurer, and CodeRED, where I managed internal affairs to foster collaboration among student groups.With a strong foundation in programming, data security, technical support, and risk management, I am eager to leverage my technical and analytical skills to drive innovation and contribute to building secure and sustainable technology solutions. I am currently exploring opportunities in cybersecurity, IT support, and technology management, where I can apply my skills to safeguard digital assets and promote a culture of security and compliance.