• Led in the creation of a Data Strategy, including a Governance and Analytics strategy, to mature our organization in our efforts to treat data as asset• Manage an enterprise shared services analytics team who provide insights that inform our strategic goals, such as:o Optimizing our supply chain: Implemented an analytical model that projects demand and aligns supply in the most cost effective way across our business units. Led a cross-functional team to align our processes and tech for this initiative resulting in balancing our inventory carrying costs and manufacturing resourcingo Pricing: Implemented pricing models to maintain profit margins despite changing costs of material and labor resulting in improved pricing decisionso Customer Service and Operational Excellence: Provided feedback loop from the voice of the customer to inform our customer service and operations teams on the key drivers of quality issueso Market Growth: Created and executed a plan to acquire market data that enabled analytics that informed product design and pricing that led to intentional and focused market growth in key marketso Internal Audit: Established and maturing our Internal Audit Analytics program to improve the effectiveness and efficiencies of our audits • Established and currently managing a team of data governance analysts with the goal of changing our data practices and policies to treat data as an asset. Established data councils in each BU and for the Enterprise and implemented changes to our processes and KPIs to measure success.• Established and matured data literacy efforts by contributing to the creation of the Clayton Data School, an internal training program designed to help team members improve data skills, creating a Data Bytes newsletter, establishing weekly data office hours, and participating in a steering committee to create a formal training program for all team members

Teach seniors in the Business Analytics undergraduate program effective written and oral communication skills when communicating the results of an analytical project

• Lead cross-functional projects between Operations, Development, Customer Service, Marketing, and Sales from start to finish, including identifying ways to improve our product, communicating those improvements to key decision-makers, creating a plan for implementation, and coordinating the implementation of those improvements through all areas of the company• Established and lead the marketing department resulting in a 286% growth in subscribers and 124% growth in registered vendors• Gather, query, and analyze data for strategic decision-making, including product development and geographic expansion• Created and track company-wide KPIs resulting in increased accountability• Currently manage the Sales, Marketing, Operations and Business Analytics functions for the Vendor side of the business

• Created and launched a national analytics solution to improve sales by developing an algorithm that ranked the likelihood of a potential customer becoming a client resulting in a 19% year over year increase in orders placed by clients • Acted as the liaison between Operations, IT, and Finance by gaining an understanding of the business objectives and data structure to identify ways to improve, streamline, and automate reporting for use by the Executive team in making data-driven decisions • Created dashboards to identify KPIs and tracked progress toward annual goals resulting in increased transparency and accountability

• Collaborated with PYA healthcare consultants to automate their analyses, analyzed healthcare clinic data to provide solutions to reverse an unexplained decrease in revenue, and researched and presented analytics opportunities for potential clients

Peer Career Counselor: - Created program database of career research for use by students in faculty resulting in a better understanding of analytics as a practice, current market needs, and placement opportunities - Performed and documented career research by interviewing analytics professional who graduate from UT's MSBA prgram - Develop case interview training for current and incoming students resulting in improved preparation for my peers' interview experiencesTeaching Assistant: - Tutor Statistics 201 students - Grade Exams and Projects

- Developed a change management road map for implementing an analytics solution for Internal Audit- Analyzed transactional data and created dashboards for use by Internal Audit resulting in improved risk assessments and data driven customization of Internal Audit’s approach- Created an industry specific survey to understand the current use of analytics within the industry, distributed to 500+ recipients, and analyzed the responses resulting in a better understanding of marketable analytic solutions

- Created a structure of accountability and motivation to help the Knoxville Lending team reach aggressive goals set by bank leadership; extracted and analyzed banking system data weekly to track the team’s progress resulting in a 42% growth in assets- Managed the Knoxville Lending team by creating templates to collect their data, and by compiling, reviewing, and aggregating their lending opportunities into Pipeline reports for use by the Executive Development Director, the President/CEO, and the CFO resulting in the ability to make data-based decisions- Identified a knowledge gap of the credit policy between branches of this growing business; interviewed bank personnel and read current loan policy to document the credit process in flowchart form resulting in a consistent policy used as a reference for all employees- Automated reporting process using VBA to reduce effort time and input errors

- Collaborated with team members to conduct engagements including a Ponzi scheme investigation, damages calculations, development of expert witness testimony, government contract compliance, and accounting for failed financial institutions resulting in a range of outcomes from criminal convictions and recovery of hidden assets to multi-million dollar savings for the client - Created processes for conducting analyses and managed cross-functional workstreams of 5+ associates and/or senior associates to deliver quality work products to engagement partners and/or the client; analyzed various types of financial data to determine trends, identify discrepancies, and report findings; interviewed client personnel to gain information needed to solve engagement issues resulting in exceptional annual performance rankings - Responsible for ensuring workstream met agreed upon deadlines within the client’s budget and regularly presented findings to client management, often serving as the client’s primary point of contact, resulting in exceptional client service

- Collaborated with team members to conduct engagements including an insider trading investigation, a Ponzi scheme investigation, allegations of embezzlement, and contract disputes- Created processes for conducting analyses to deliver quality work products to engagement partners and/or the client; analyzed various types of financial data to determine trends, identify discrepancies, and report findings; interviewed client personnel to gain information needed to solve engagement issues resulting in exceptional annual performance rankings- Met agreed upon deadlines within the client’s budget and regularly presented findings to client management resulting in exceptional client service

- Collaborated with team members to audit three different operational divisions in China, California, and Texas; identified weaknesses and developed solutions; and shared knowledge gained across audits resulting in improved processes and compliance with internal controls - Conducted audit testing of financial statement accounts and business processes by reviewing documentation and data and interviewing FedEx personnel resulting in the issuance of an unqualified audit opinion