Haley Keith Email & Phone Number

Rocklin, Ca, Us

Rocklin, California, United States

• Processed certificate requests via Email, phone, and fax ensuring policy coverage.• Requested necessary Endorsements to fulfill certificate of insurance requirements.• Provided customer service by answering questions related to Certificate requests.

• Provided accurate quotes, policy documents, and endorsements for State Farm customers.• Addressed claims inquiries and personalized client experiences to meet unique insurance needs.• Offered warm welcomes and personalized assistance to walk-in clients for utmost satisfaction.

• Collaborated with team leaders to provide exceptional customer support through calls, emails, and chats.• Demonstrated expertise in delivering accurate insurance policy documents and addressing general inquiries.• Ensured prompt resolution of customer concerns, leading to high levels of satisfaction.

Rocklin, California

• Collaborated with underwriters to deliver accurate quotes, binder paperwork, policy documents, and promptly address inquiries.• Utilized various communication channels including phone calls, emails, chats, and faxes to ensure seamless customer service.• Demonstrated proficiency in providing insurance solutions and effectively addressing customer concerns.

• Provided exceptional customer service by greeting and assisting customers, offering personalized recommendations, and providing product information.• Actively promoted Macy's products and services, upselling and cross-selling to maximize sales, and maintained visual merchandising standards.

Dahlonega, Georgia, United States

• Assisted with day-to-day sales, maintaining a clean sales floor and assembling jewelry at Searcey Jewelry and More LLC.• Helped in setting up gallery shows, art festivals, and private parties, showcasing and selling merchandise and art pieces.