Haley Ketteler Email & Phone Number

Grand Island, Nebraska, United States

Lincoln, Nebraska, United States

- Evaluate borrowers for home retention options including loan modifications, payment deferrals, and repayment plans to avoid foreclosure. - Understand the guidelines for loss mitigation options and collection efforts for FHA, USDA, MPF, VA, and Fannie Mae to ensure the bank is acting within compliance standards. -Track and update loans after evaluation for loss mitigation options within the Black Knight Portal and via Excel Spreadsheets. - Make up to 300+ collection calls weekly depending on the time of month. - Create trusting relationships with borrowers and act as their point of contact regarding their mortgage. - Process delinquent payments, investor/insurer claims, and incentives from general ledger accounts. - Complete weekly and monthly reports for investor reporting and default meetings. - Assist Customer Service and Escrow/Insurance by taking calls and answering questions about borrowers' mortgages.

Lincoln, Nebraska, United States

- Coordinated staff events for 300+ employee’s including girls’ day, catered lunches, safety meeting breakfast, and snack boxes.- Constructed weekly emails to field staff in Lincoln, Omaha, and Kearney safety protocols relating to electrical work.- Organized and monitored field staff certifications electronically and on paper such as OSHA, One Source Background, Skid Steer, etc. within the three locations to ensure employee’s documents were current.- Planned and designed monthly clothing orders for the company including t-shirts, hats, and sweatshirts.- Managed and ordered the stock clothing in Lincoln along with tracking all employees tool/clothing stipends via excel. - Handled 300+ employees time off including paid time off and sick leave using BusyBusy. - Participated in weekly HR meetings discussing recruiting goals, employee incentives, and other projects to see within the coming weeks.

Grand Island, Nebraska, United States

(Summers Only)- Analyzed and reported the cash going in and out of the snack bar to bring to the main office by the end of the day to keep track of profits. - Distributed customers food and drink and kept track of charges on member accounts using a computer ticket system to streamline the payment process. - Managed lifeguards to ensure jobs were done correctly by communicating job tasks and responsibilities professionally. - Organized pool events by picking out decorations and fun activities for members to do to create an engaged community.

Grand Island, Nebraska, United States

(Summers Only)- Maintained pool and pool deck by cleaning up trash and toys to ensure safety for the guests.- Reviewed pool rules with swimmers by telling how to behave around and in the pool to assure a safe environment.- Taught swimming lessons to ensure club members children were able to swim.