Haley Lawrence Email & Phone Number

Waltham, Massachusetts, United States

• Design marketing material for social media platforms and company-wide internal communications.• Create material and assist with the planning of company-wide events throughout the United States as well as in the UK.• Answer calls from clients and potential customers inquiring about the company and products, while managing confidential / sensitive information.• Communicate between departments and personnel as needed for scheduling, meetings, and general coordination.• Assist HR… Show more • Design marketing material for social media platforms and company-wide internal communications.• Create material and assist with the planning of company-wide events throughout the United States as well as in the UK.• Answer calls from clients and potential customers inquiring about the company and products, while managing confidential / sensitive information.• Communicate between departments and personnel as needed for scheduling, meetings, and general coordination.• Assist HR and Facilities departments by creating new hire material and tracking equipment. Show less

Waltham, Massachusetts Area

Answer calls for clients and potential customers inquiring about the company and products.Communicate between departments and personnel as needed for scheduling, meetings, and general coordination.Create new hire material and track personnel and equipment.

Burlington, Massachusetts Area

Educate customers on a variety of product options to meet and exceed customer service experience.Investigated and resolved customer complaints to strengthen store reputation and grow customer retention.Increased store profitability by exceeding daily sales quotas.

Wellington & Wairarapa, New Zealand

Strengthened Upper Hutt City Council's Community Development team's outreach by using several marketing tactics while learning how government organizations outside of the U.S. operate. Assisted Upper Hutt's Community Development team's local government youth employment program where I worked with young adult’s age’s 18-24 helping them market themselves as they started their journeys of entering into the workforce.

Bar Harbor, Maine

Developed new methods for customer interactions, including an onboarding campaign for new customers, designed to maximize customer satisfaction and gain brand loyalty, while increasing overall sales opportunities.Utilized Salesforce.com to ensure the highest quality of lead and contact data validity.Coordinated with internal and external stakeholders on a variety of research and business application projects, including performing secondary research to optimize CRM roles.