Haley Lipperini Email & Phone Number

• Interface with clients, sales reps, & the utility company to discuss why accounts are not being supplied by the contracted supplier with a focus on educating clients of said problems & highlighting aproposed solution.
• Retain accurate records within the Albireo Energy Database to identify dropped or enrolled accounts, date of drop or enrollment, & record of path to resolution. May require generation of updated Albireo Energy.
• Utilize ticketing software for communications with clients, sales reps, & suppliers to provide transparency of solutions & to record impacts on annualize Albireo revenue.
• Audit customer records for accuracy of services provided. Update Albireo database where appropriate.
• Contact the utility company on behalf of the client to activate or deactivate utility services as authorized through service contracts.
• Interface with clients through inbound or outbound efforts via phone & email to ensure the value of products & services provided are understood by the client & are accurately meeting their needs.

Virtual

Moosic, PA

Pittston, PA

• Successfully manage 8 national accounts in my portfolio of business
• Collaborate with internal and external contacts to execute daily activities
• Analyze reports to distinguish trends and missing line items
• Serve as a direct point of contact for corporate leaders, respond to inquiries, and deliver excellentcustomer service with a positive, professional attitude.

Pittston Pa

• Work closely with account manager and customer service
• Manage concept promotions and new or deleted items
• Handle escalated customer complaints or dissatisfactions

Montage Mountain

Working in a fast-paced, changing environment that requires accuracy, multi-tasking and communicating in an efficient manner.Working in a collaborative environment with a team of professional preferred sales agents and managers in an inbound call center.Communicating with clients throughout the entire shift with structured breaks.Navigating multiple.

Pittston, PA

Support National Sales by addressing and resolving Account Executives’ questions / requests in a timely manner; this includes identifying profit improvement opportunities for assigned customers through knowledge and use of U.S. Foods products, systems, and tools. Maintain necessary internal records and order guides for assigned customers. Provide Account.

Manage the front end employees. Handle deposits. Count cashier drawers. Balance the safe. Customer service. Cashier.

Take and ring out orders. Package food. Prepare drinks.