• Offer financial consultation to clients by explaining invoice breakdowns, addressing inquiries, and providing additional financial information as needed. Building trust through transparent and open communication regarding billing and financial matters.• Collaborate with clients to understand their service needs and provide transparent and detailed quotes beforehand. Effectively communicate pricing structures, ensuring clear expectations and preventing misunderstandings.• Create unique and detailed invoices tailored to each client’s services, ensuring accuracy and organization in financial documentation to facilitate smooth tax filing processes.• Practice specified owner care instructions, such as feeding times and amounts, portioning and administering medications, bathing and nail trims, daily walks, playing with stimulating toys, and clothing dogs with diapers and anxiety shirts.• Communicate with owners about general animal well-being by means of pictures, texts, phone calls, and video calls.• Ensure the security of animals and home during the stay and upon conclusion of services.• General housekeeping, such as sweeping, dusting, wiping counters, taking out trash, doing laundry and dishes, making beds, retrieving mail, and watering plants.• Acclimate visiting animals to my own house and pets.

• Kitchen stations operated include expeditor, fry, flat top, sauté, and garde manger.• Prepared single ingredients and followed recipe instructions to produce Cajun and southern-style recipes both before and during meal service.• Cooked menu items quickly and in coordination with fellow line cooks to ensure efficient output. Menu items cooked include soups, salads, baked goods and cold desserts, pastas, seafood, burgers, chicken, pork, and many fried appetizers and entrees. Nightly restaurant average of more than 200 customers serviced over a 7 hour period.• Maintained sanitation and cleanliness standards throughout shift. Thoroughly cleaned kitchen equipment, work station, and kitchen floors every night to close restaurant. Sole employee to aid dish washers in closing nightly when finished closing kitchen area.• Cleaned and restocked dishware and smallware for up to 350 meals per night in coordination with coworkers in dish pit.

• Received animals from owners to be admitted, ensuring they had proper identification and recorded their respective locations within the five kennel areas.• Fed animals twice daily, or as prescribed by a veterinarian, their technician, or as the owner had requested, and recorded appetites, water intake, and fecal and urine production. • Basic grooming of cats and dogs of all sizes, including regular and medicated bathing, nail trimming and grinding, ear cleaning, brushing, and drying with a towel and/or with a dryer.• Assisted veterinarians and technicians with the administration of medications and pet restraint during examinations and simple procedures, such as x-rays and IV catheter insertions.• Upkept cleanliness and organization of entire hospital by performing daily, weekly, and monthly cleaning routines, including, but not limited to, sanitizing, scrubbing, rinsing, and drying all cages, runs, and wards, replacing and washing food and water bowls and litter boxes, maintaining laundry, restocking all supplies throughout the hospital, and daily sanitization of all counters, tables, and medical equipment.• Monitored animal health by observing for signs of illness or distress and reported any issues to a veterinary technician.

• Directed incoming deliveries of over $3000 worth of products. Thoroughly examined invoices for accuracy and validity, verifying pricing, quantity, and products. Issued checks for approved deliveries, reviewing documents precisely to confirm accuracy of amounts payable.• Sold over $1000 worth of products daily by positively and efficiently communicating with customers and quickly retrieving requested products from their places within the store.• Balanced end-of-day transactions for cash reconciliation and inventory management purposes.• Maintained inventory and product displays by identifying items that needed replenishment.• Upkept organization of backroom by ensuring all products were easily accessible and identifiable.• Trusted as sole on-sight employee.

• Achieved consistently high accuracy rates in transcribing service descriptions and pricing information into the point-of-sale system to create error-free invoices for upwards of 30 customers at a time. Validated accuracy of data entered with technicians when requested by customers, and cross-referenced invoices against service tickets meticulously to prevent discrepancies.• Directed workload of 12 technicians to ensure efficient customer service and even distribution of tasks.• Maximized efficiency and customer satisfaction through consistent upkeep and prioritization of all presented tasks.• Performed clerical duties such as scheduling of appointments, assisting customers, and organization of 1,000+ inventory items, products, and equipment.• Customer satisfaction oriented – superb handling of all customer questions and concerns. Consistently praised by customers, managers, and fellow employees. Requested by owners to become manager of primary location.