Haley Mcgregor Email & Phone Number

San Francisco Bay Area

• This position involved consistently driving the improvement of customer service, satisfaction, and engagement scores by introducing powerful new platforms and process improvements. This included analyzing social media.
• Increasing our Net Promoter Score (NPS) to 66+ as the leader of a project involving the launch of our first-ever mobile app.
• Improving our marketing campaigns to increase click-through rates by 12% and unlock new revenue streams.
• Reaching out to customers using daily, weekly, and monthly messaging which increased internal and external communications by 23%.

West Hollywood, California

• As Showroom Coordinator, I authored new press releases, planned VIP marketing packages, and worked closely with Social Media and Marketing staff to create a cross-functional, full-scope approach to all goals. The scope.
• Slashing required preparation time by 50% following the optimization of showroom policies and staff training.
• Heading the successful execution of multiple events for major luxury brands.

West Hollywood, California, United States

• At DB Designs, I created exciting new design plans and aesthetics which fully aligned with each client's unique needs, tastes, and vision.Some achievements include:
• Increasing visibility and engagement with target audiences by crafting engaging new social media content.

Lawrence, Kansas

While attending the University of Kansas, I integrated communication and organizational skills into the everyday life of customer satisfaction and customer relations at Chipotle. I worked at a level that related these skills to my experiences in the Public Relations and Communications industry.

Lawrence, KS

As the leader of a new pilot program, I coordinated and oversaw the success of multiple strategic marketing events and increased visibility in the market with new social media channel content.

Wichita, KS

Interfaced on a regular basis with consumers regarding specific products in major retail stores such as Costco and Sam's Club. Efficiently set up and tore down on-site promotional events. Underwent substantial sales training while communicating with a customer. Frequently had the responsibility of interviewing new potential candidates to join my team.

Scholarship Student-Athlete, Communication Studies

Activities and Societies: - Student-Athlete University Softball team 2010-2012 - Member FCA (Fellowship of Christian Athletes)

Bachelor Of Communication Studies, Social Media, Public Relations, Marketing, Sports Marketing

After a sports injury forced me into early retirement, I decided to transfer to The University of Kansas and finish pursuing my degree in.