Haley Nice-Hartman, M.S Email & Phone Number

Livermore, Ca, Us

Alameda, California, United States

Managing projects for hospitals in Oregon and presenting findings to the clients while also providing business solutions

Alameda, Ca

• Engaging in the complex reimbursement methodology between hospitals and government and private insurance• Identifying missed revenue opportunities for a hospital in Oregon and North Carolina• Analyzing contracts and claims to recover lost revenue• Conducting research and producing summaries of findings for management and clients• Experience with EPIC and Meditech database• Experience with Microsoft Excel, Microsoft Access, and Microsoft Powerpoint

Oakland, California

• Managed confidential client records with the highest levels of discretion• Submitted client records into ETO software and Trauma Recovery Center database accurately and punctually• Improved management of fast growing clientele

Stanford, California

• Developed system for monitoring, storing, and stocking forms and brochures in the clinic rooms• Identified system objectives and improvements in the day-to-day functioning of the CVH department• Closely collaborated and communicated effectively with management team to make necessary improvements and satisfy resident and patient needs• Shadowed Cardiac Rehab Nurse, Nurse Coordinators, and Clinic Assistants• Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs

Walnut Creek, Ca

• Strengthened my quick decision making skills during busy days• Worked with customers to achieve customer satisfaction• Achieved top direct sales in October 2016

Pleasanton, Ca

• Worked as a Tram Attendant, Ticker Taker, Ticket Seller, and Guest Services Coordinator• Handled fair guests' questions and concerns• Provided assistance to guests and volunteers • Solved issues with other workers regarding guests' complaints

Lawrence, Kansas Area

• Customer service, sales, and responsible for maintaining cleanliness to business's standards• Recommended cake designs and flavors and assisted customers with their selection• Gained confidence in working independently on busy days

Lawrence, Kansas Area

• Produced Endowment video campaign• Wrote “Grateful Patient” program Goals for Board of Directors• Updated Bob Billings (cardiac evaluation center) donors about new projects

Pleasanton, Ca

• Maintained Inventory• Provided customer service to company standards

Master Of Science (M.S.), Health/Health Care Administration/Management, 3.97 Cumulative Gpa

Bachelor Of Arts (B.A.) Of Sociology With Applied Behavioral Science Minor

Activities and Societies: KU Club Lacrosse team, Alpha Delta Pi sorority, KU Dance Marathon, One Million 4 Anna, Chi Alpha Epsilon Honor.

Education record

Activities and Societies: AVHS Girl's Lacrosse