Haley Nice-Hartman, M.S Email & Phone Number

Livermore, CA, US

Alameda, California, United States

Managing projects for hospitals in Oregon and presenting findings to the clients while also providing business solutions

Alameda, CA

• Engaging in the complex reimbursement methodology between hospitals and government and private insurance
• Identifying missed revenue opportunities for a hospital in Oregon and North Carolina
• Analyzing contracts and claims to recover lost revenue
• Conducting research and producing summaries of findings for management and clients
• Experience with EPIC and Meditech database
• Experience with Microsoft Excel, Microsoft Access, and Microsoft Powerpoint

Oakland, California

• Managed confidential client records with the highest levels of discretion
• Submitted client records into ETO software and Trauma Recovery Center database accurately and punctually
• Improved management of fast growing clientele

Stanford, California

• Developed system for monitoring, storing, and stocking forms and brochures in the clinic rooms
• Identified system objectives and improvements in the day-to-day functioning of the CVH department
• Closely collaborated and communicated effectively with management team to make necessary improvements and satisfy resident and patient needs
• Shadowed Cardiac Rehab Nurse, Nurse Coordinators, and Clinic Assistants
• Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs

Walnut Creek, CA

• Strengthened my quick decision making skills during busy days
• Worked with customers to achieve customer satisfaction
• Achieved top direct sales in October 2016

Pleasanton, CA

• Worked as a Tram Attendant, Ticker Taker, Ticket Seller, and Guest Services Coordinator
• Handled fair guests' questions and concerns
• Provided assistance to guests and volunteers
• Solved issues with other workers regarding guests' complaints

Lawrence, Kansas Area

• Customer service, sales, and responsible for maintaining cleanliness to business's standards
• Recommended cake designs and flavors and assisted customers with their selection
• Gained confidence in working independently on busy days

Lawrence, Kansas Area

• Produced Endowment video campaign
• Wrote “Grateful Patient” program Goals for Board of Directors
• Updated Bob Billings (cardiac evaluation center) donors about new projects

Pleasanton, CA

• Maintained Inventory
• Provided customer service to company standards

Master Of Science (M.S.), Health/Health Care Administration/Management, 3.97 Cumulative Gpa

Bachelor Of Arts (B.A.) Of Sociology With Applied Behavioral Science Minor

Activities and Societies: KU Club Lacrosse team, Alpha Delta Pi sorority, KU Dance Marathon, One Million 4 Anna, Chi Alpha Epsilon Honor.

Education record

Activities and Societies: AVHS Girl's Lacrosse