• Executed pharmacogenomic genotyping using TaqMan-based qPCR assays and reagents. • Accessioned patient samples, extraction of DNA and RNA from swab samples using extraction techniques and instruments.• PCR amplification of DNA fragments from extracted swabs. • Recognized problems that may adversely affect test performance or reporting of test results and either correcting the problem of notifying the appropriate supervisor • Adhering to the laboratory’s standard operating procedures for specimen handling and processing, laboratory testing, data analyses, and test record maintenance.

• Worked with a team of employees to maintain organization, fulfill and receive shipments, and satisfy all customers.• Trained new team members in cash register operation, stock procedures and customer services.• Learned roles of other departments to provide coverage and keep store operational.• Updated, filed and retrieved files and documents for the Accountant and other employees• Displayed strong telephone etiquette, effectively handling difficult calls.