Haley Phillips Email and Phone Number
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My role as Lead Scrum Specialist is grounded in servant leadership. I have the opportunity to coach product teams as they adopt and refine Agile practices. We maintain a focus on continuous improvement, refining software development workflows to enhance efficiency across multiple projects. My approach intertwines this technical expertise with a deep commitment to fostering cultures of care. I am dedicated to building environments that encourage trust through open communication.
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Lead Scrum SpecialistChick-Fil-A Corporate Support CenterSanta Rosa Beach, Fl, Us
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Lead Scrum SpecialistChick-Fil-A Corporate Support Center Mar 2019 - PresentAtlanta, Georgia, United States- Support multiple product teams through servant leadership as they increase their knowledge of Agile - Manage processes that promote efficiency for the software development workflow- Build a trusting environment where opportunities can be safely raised for continuous improvement- Connect with team members to foster a culture of care -
Technical Product OwnerChick-Fil-A Corporate Support Center Apr 2017 - Mar 2019Atlanta, Georgia, United States- Gathered customer and stakeholder feedback to incorporate in the product roadmap- Wrote user stories in Jira to incrementally improve the product- Prioritized a product backlog that outlined a clear vision for delivering value to customers- Coordinated system integration between cross-functional teams- Communicated development and release information to key partners
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It Business AnalystChick-Fil-A Corporate Support Center May 2016 - Apr 2017Atlanta, Georgia, United States- Troubleshooted as the last escalation point for help desk tickets- Oversaw product support to ensure timely bug fixes and shipment of features- Wrote user stories in Jira to incrementally improve the product
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Team Leader And Engagement ManagerRsa, The Security Division Of Emc Apr 2015 - Apr 2016Purdue Research Park- Led a cyber-crime response team of 15 analysts and served as engagement manager- Shared feedback with the team via open communication and performance reviews - Conducted interviews in addition to training courses for new analysts- Represented the needs of RSA customers based in the Middle East territory -
Shift Manager And Fraud AnalystRsa, The Security Division Of Emc Jan 2014 - Apr 2016Purdue Research Park- Detected and analyzed cyber-crime (Phishing, Malware, Brand Abuse, etc.)- Terminated online fraud and performed forensic analysis- Fostered an efficient and welcoming environment for each scheduled shift
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Undergraduate Laboratory AssistantPurdue University Jan 2015 - Mar 2015West Lafayette, In- Assisted students with modeling and database manipulation- Mentored underclassman regarding their interest in CIT -
Summer It InternSharp Business Usa May 2013 - Aug 2013Indianapolis, In- Gained valuable technology experience while learning from respected mentors in the field- Supported end-users through the response of help desk tickets- Managed installation of printers along with related software
Haley Phillips Skills
Haley Phillips Education Details
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Frequently Asked Questions about Haley Phillips
What company does Haley Phillips work for?
Haley Phillips works for Chick-Fil-A Corporate Support Center
What is Haley Phillips's role at the current company?
Haley Phillips's current role is Lead Scrum Specialist.
What is Haley Phillips's email address?
Haley Phillips's email address is ha****@****l-a.com
What schools did Haley Phillips attend?
Haley Phillips attended Purdue University, Tecsup.
What skills is Haley Phillips known for?
Haley Phillips has skills like Microsoft Office, Sql, Information Technology, Help Desk Support, Systems Analysis, Networking, Troubleshooting, Systems Design, Technical Support, C#, Software Documentation, Information Security.
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Haley Phillips
Kansas City, Mo1lewisbrisbois.com -
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