• Welcomed students with a friendly demeanor, ensuring a positive first impression.• Coordinated with different school departments and staff to ensure tests were submitted and available for students in the testing center.• Help with organizing the new filing system for tests and exams.

• Managed front desk operations, including guest check-ins and check-outs, and inquiries.• Provided exceptional customer service by addressing guest needs and resolving issues promptly.• Maintained accurate records of guest information and transactions, ensuring compliance with company policies.• Assisted in training new front desk staff and provided ongoing support to enhance team performance.• Handled cash and credit transactions, balancing daily receipts and maintaining accurate financial records.

• Managed multi-line phone system, directing calls and taking messages as needed.• Coordinated with traders and sales team staff to ensure orders were submitted and maintained.• Developed and maintained an organized filing system for financial records and sales documentation.