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Haley Putnam Email & Phone Number
Technical Support Engineer
at
Jack Henry & Associates
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer
Location
Springfield, Missouri, United States
Company size
Who is Haley Putnam? Overview
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Quick answer
Haley Putnam is listed as Technical Support Engineer at Jack Henry & Associates, a company with 17 employees, based in Springfield, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Haley Putnam.
Haley Putnam previously worked as Technical Support Representative, Advanced at Jack Henry and Technical Support Representative, Advanced at Jack Henry. Haley Putnam holds Bachelor Of Arts - Ba, Commercial Art from Southwest Baptist University, Bolivar, Mo.
Company email context
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Jack Henry & Associates
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Profile bio
About Haley Putnam
➥ Accomplished Software Support Engineer with specialization in the financial services sector, credited with 9 years of progressive experience including managing the support queue for all conversion projects, providing customer service/support, ensuring smooth operations, diagnosing and resolving technical issues, and providing broad technical support➥ Expertise includes problem resolution including researching all project issues through SQL server management and internal software and work to ensure they are resolved in a timely manner, converting data sets to a specific format, ensuring security compliance and zero violations, while improving data integrity and security measures➥ Business and technical acumen document creation for all projects and training materials, developcomprehensive training materials for design resulting in an increase in employee proficiency and a smoother onboarding process➥ Successfully set up new banks on the AS400, ensuring seamless file transfers to the Outlink servers,contributing to improved data accessibility➥ Technical Proficiency 4Sight, Adobe Creative Suite, Internal Statement/Notice Design Software, Microsoft Office, SQL Server Management Studio and other related software applicationsCore Competencies➥ Software Configuration & User Training ➥ Software Configuration ➥ SQL Data Analysis➥Technical Onboarding Process ➥ User Training ➥ Resolve Technical Issues➥ Technical Troubleshooting Skills ➥Support Web-Based Software ➥ Teamwork/Collaboration
Current workplace
Haley Putnam's current company
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Jack Henry & Associates
Employees
17
AeroLeads page
10 roles
Haley Putnam work experience
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Technical Support Engineer
Current➥ Recent data deconversion to a new vendor reflected significant issues, particularly the incorrect transfer of primary account numbers. As part of the support team, investigate the root cause and find a solution➥ Collaborate with the bank, the new vendor, our developers, the 4Sight team, and the core team. Serve as the 4Sight subject matter expert.
Jun 2022 - Present
Technical Support Representative, Advanced
➥ Led the transition of moving statements and notices from an outdated costly, and inefficient third party to our in-house software, 4Sight Web Research➥ Collaborated with multiple teams to reformat and import statements into 4Sight, handling hundreds of notices for various banks; ensured each notice type was correctly formatted, designed, and approved by.
Apr 2021 - Jun 2022
Technical Support Representative, Advanced
➥ Managed the Outlink 4Sight Security queue, addressing all security-related issues for 4Sight, including password resets, administrator privilege adjustments, and access modifications within the 4Sight system and Windows domain➥ Ensured compliance with stringent procedures to maintain the security and confidentiality of banking information➥ Troubleshot.
Dec 2017 - Apr 2021
Help Desk Technician
Sbu Mercy College
➥ First significant step/role into IT, transitioned from minimal computer knowledge to providing comprehensive IT support for students and staff across multiple SBU campuses➥ Led as the sole IT employee on the Springfield (Mercy College of Nursing and Health Sciences) campus, handled all aspects of IT support, including hardware, software, user support.
Nov 2015 - Nov 2017
Team Assistant
Jan 2015 - Sep 2015
Administrative Assistant
City Of Bolivar
Jun 2013 - Jan 2015
Childcare Worker
Building Blocks Daycare
Sep 2012 - Jun 2013
Sales Representative
Enterprise Holdings Inc.
Mar 2012 - Dec 2012
Assistant Manager
Master Wang'S
May 2004 - Mar 2012
1 education record
Haley Putnam education
-
Southwest Baptist University, Bolivar, Mo
FAQ
Frequently asked questions about Haley Putnam
Quick answers generated from the profile data available on this page.
What company does Haley Putnam work for?
Haley Putnam works for Jack Henry & Associates.
What is Haley Putnam's role at Jack Henry & Associates?
Haley Putnam is listed as Technical Support Engineer at Jack Henry & Associates.
Where is Haley Putnam based?
Haley Putnam is based in Springfield, Missouri, United States while working with Jack Henry & Associates.
What companies has Haley Putnam worked for?
Haley Putnam has worked for Jack Henry & Associates, Jack Henry, Sbu Mercy College, Oxford Healthcare, and City Of Bolivar.
How can I contact Haley Putnam?
You can use AeroLeads to view verified contact signals for Haley Putnam at Jack Henry & Associates, including work email, phone, and LinkedIn data when available.
What schools did Haley Putnam attend?
Haley Putnam holds Bachelor Of Arts - Ba, Commercial Art from Southwest Baptist University, Bolivar, Mo.
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