Haley Reynolds Email and Phone Number

Created a small-batch, handcrafted ice cream brand from start to finish during the pandemic in order to offer local community something delicious and unique.

Created and expanded the first music program at Lamar Consolidated Elementary.Developed strong working relationships with teachers, parents and students to propel school and departmental vision and goals. Discovered the need for our Jr. High schools to compete in One Act Play competition and worked with my peers to bring the first OAP contest to the district.Raised over $5000 for annual shows and field trips.

Acted as trusted advisor for high-profile national accounts, including NBC Universal, Wall Street Journal, and the Washington Post. Renewed yearly contracts and pursued growth opportunities with sales team (1.6 million ACV). Organized and presented quarterly account health and potential meetings for every client.Educated clients on new products and services to increase customer engagement and loyalty with brand. Developed innovative and creative sales pitches with sales team to expand prospect understanding of company, driving value and revenue. Fostered customer engagement and satisfaction across ad trafficking services, as well as enterprise software (SaaS). Built internal database to house all account information used for client success and renewal. Provided proactive support to clients by communicating and executing clear actionable resolution plan on a weekly basis.

Assisted Sales Operations manager with sales budgets, sales reporting, and sales process enforcement. Communicated process changes/enhancements to sales database (salesforce.com) to sales team.Coordinated internal sales operations training. Worked with Vice President of Sales on documenting and updating all pertinent sales documents, including current sales training manual and policies. Trained team members in proper data entry and contract execution.