Haley Sesi Email & Phone Number

Diag Partners is a comprehensive staffing, recruiting, and consulting organization dedicated to connecting exceptional talent with top-tier companies.Our mission is to bridge a crucial gap in the recruiting industry by transcending the traditional recruiter-candidate relationship. We operate as true partners, offering dedicated resources for candidates navigating the job market. At Diag Partners, we build consultative relationships with candidates and hiring leaders, ensuring a transparent and supportive journey from screening and submission to interview coordination to alumni check-ins.Responsibilities: • Proven expertise in full-cycle recruitment, with extensive experience in both contract and permanent placements.• Versatility in handling recruitment across various industries, showcasing adaptability and a broad skill set.• Client-focused approach, adept at conducting client meetings to thoroughly understand and fulfill their specific hiring needs.• Diligent oversight of the entire recruiting process on the candidate side, ensuring a seamless and positive experience for all parties involved.• Commitment to delivering successful placements, emphasizing both the client's requirements and the candidate's satisfaction as key priorities.

• Lead the technical support area of the business in key metrics: customer satisfaction, revenue, and technical expertise• Facilitated CORE training for new employees• Engaged in leading and mentoring team members to reach goals through rapport building and effective feedback techniques• Worked in a highly diverse customer market and built skills to communicate more effectively with everyone

• Troubleshot, diagnosed and performed repairs of iOS devices• Mentored Technical Specialists on technical and customer service issues• Identified and provided feedback to Apple on unique customer problems and other issues while preforming additional support like check-in duties or service functions as needed

Michigan

• Discovered the customers' needs and provided meaningful solutions• Helped guide customers through their Apple store journey by advising, selling and helping set up their new products• Performed other roles within the store including, but not limited to: maintaining visual merchandising and assisting team members

Troy, Michigan

• Received inventory from warehouse on a daily basis ensuring all merchandise was accounted for• Worked alongside team members to ensure an organized and efficient inventory tracking• Innovated in building new systems for higher efficiency for inventory tracking

Michigan

• Trained and evaluated team members through specific feedback and training plans to ensure a top notch customer experience• Interpreted metrics and product demand regularly to optimize and ensure product availability • Maintained company and brand standards throughout the team based on corporate communication