Haley Silver Email & Phone Number

Murrieta, California, United States

• Greet and check in patients, and collect personal, medical, and insurance information.
• Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers.
• Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.

Riverside County, California, United States

• Ran and operated 4 stores in the Riverside area and looked over 80+ employees.
• Worked with Store Managers to ensure they are meeting sales goals, proper labor costs, and cost of goods to ensure store profitability.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement.

Murrieta, California, United States

• Managed front end responsibilities which included cash handling, customer service, new hire training, sales goals, etc.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Monitored employee performance and provided coaching and constructive guidance to address areas of concern.

Murrieta, California, United States

• Processed customer orders and payments quickly with efficient register operation.
• Greeted guests, answered menu questions and provided excellent customer service.
• Stayed efficient and productive by using slow periods to stock supplies, prepare ingredients and clean work or customer areas.