• Oversee and manage the optimization of human resources policies and programs, strategically and operationally at a Series-B, $275 million, SaaS startup: Analyze and identify operational efficiencies. Recommend and lead the implementation of process, program, and policy enhancements to achieve greater automation and a heightened employee experience • Define key program scopes and requirements to enable successful program delivery, engaging with the • Head of People & Culture and key stakeholders across the organization.• Craft and deliver key people metrics and OKRs, i.e. headcount planning, onboarding experience, employee satisfaction, performance, goal achievement, etc. • Manage all employee benefits, ensuring that employees have a comprehensive understanding of what is available to them while also aiming to continually better employee benefits and programs company-wide.• Serve as the point of contact for all employees regarding human resource matters and questions regarding payroll, benefits, leave of absence, paid time off, HR policies, etc.• Leading a team focused on research and brainstorming innovative practices around DEIB, culture and remote work.

• Established and oversaw human resources department and policies.• Implemented and developed the employee handbook, company HR policies, and employee organizational chart.• Managed all components of the recruiting and employee onboarding process.• Developed and oversee employee development protocols, growth plans and retention through training and performance check-ins and reviews.• Managed entire corporate health care policy and benefits and implemented ACA health insurance benefits.• Handled weekly payroll for company.• Recruited key talent to grow the company from 50 employees to 140+ employees over two years.• Directed corporate operations; collaborated with department heads to ensure the success of all day-to-day operations, including human relations, finance/accounting, brick-and-mortar, and eCommerce sales, and procurement.• Implemented corporate growth strategy including the opening operations, staffing, and licensing of three new locations in New York City a retail location and a warehouse in New Jersey. • Initiated and managed corporate response and strategy for COVID-19. Worked with CEO and department heads on shutdown and safe reopening procedures for all operations.

• Hired as second full-time employee to launch business and work closely with Founder.• Created and developed standard operating procedures and company-wide policies.• Recruited and trained a team of 30 employees; developed three to management positions.• Curated and oversaw unique in-studio fitness events and brand partnerships.

• Formed and developed relationships with new and returning clients as well as members of the surrounding businesses and communities.• Established and hired for studio needs while developing and managing a team of 25 employees.• Worked directly with SoulCycle’s legal, IT/development, finance, and creative teams to complete projects and achieve goals and initiatives.• Monitored the studio’s budget in regard to payroll and operations. Maintained variance reports for studio profit and losses on a month-to-month basis.• Maintained a high level of customer service and hospitality.Keyholder - April 2016 - August 2016· 5 mosFront Desk - Jan 2016 - Apr 2016 · 4 mos