Reporting directly to company President; oversee a wide range of evolving business needs and operations.Respond to inquiries, generate estimates, invoices and reconcile payments for clients. Guide clients on equipment, set up and Operator packages that best meet the needs of their event. Schedule Operators for booked jobs, assuring all required equipment is ready and delivered.Reserve equipment for each job and ensure Operators are versed on Teleprompter set up and client specifications. Arrange shipping for equipment and book travel accommodations for Operators and President. Created, designed and manage two company websites and various social media platforms. Edit and format scripts and ensure client documents are compliant with teleprompter software. Recruit Operators and screen candidates for interviews for two branches in Southern California. Generate new contacts and build relationships to grow job opportunities in expanded region.

• Managed a portfolio of 24 accounts across Ulta, Sephora and Macy’s. • Launched the brand into Macy’s and opened new stores with Ulta. • Responsible for total territory sales goals and training programs at Ulta, Sephora and Macy’s accounts.• Built brand market share and loyalty through development of both internal and external teams across each account.• Recapped weekly sales reports with insights and plan of action commentary with strong ability to provide feedback on deliverables and forecasting.• Accountable for analysis of sales, events, new product launches and planogram performance.• Leveraged strong partnerships with retailers for marketing, floor space, product launch, event planning and in store support.• Upheld merchandising programs and ensured retailers executed planogram calendar to always ensure strong brand presence.• Executed high volume of in store sales driven events each month across each retail account.• Administered requests for samples, event kits, marketing tools and display fixtures. • Ensured all requests for trainings, in store sales and event support are met while delivering brand objectives, priorities, and goals across territory.• Collaborated and kept effective relationships with both internal and external key decision makers and cross functional teams. • Developed and implemented a growth strategy for each retail account and respective stores.• Managed budget for freelance team and developed weekly schedules to deploy in store brand support.• Collaborated with sales team to share achievements and the best practices that drove us to meet goals. • Developed and delivered brand education training to field and retail employees on brand’s core values, makeup artistry, product knowledge, customer service. • Supported sell-through and growth of key franchises by overseeing the delivery of education initiatives.• Deep understanding of executing customized education to meet each retailers needs and style.

Experience at stand-alone stores and locations inside Nordstrom, Macy’s and Dillard’s.Accountable for total store sales, staff, training, events, inventory, visual and facility operations.Highly skilled at creating staff schedules that leveraged data to determine the best coverage for each day, down to the hour, which increased sales and met customer demand.Partnered with planning/buying team to forecast inventory needs and stock levels.Introduced an exclusive shade of lipstick to Nordstrom after close partnership with buying team.Responsible for inventory management, stock level reporting and shrinkage reconciliation.Managed FTE and adhered to payroll budgets for staff and on-call/freelance team.Developed and implemented new appointment scheduling system which greatly increased AUS and SPH.Ensured all visual guidelines, planogram, schematics and marketing campaign schedules were met.Executed successful events by ensuring team buy-in and booking quality appointments.Supported growth of key franchises by overseeing the delivery of education initiatives.Led seasonal trainings, in-store development and pre-event meetings.Responsible for successful sell through of new product/collection launches occurring once a week.Hosted private customer events and artistry workshops with Senior Global Artists.Introduced first ever Spanish-speaking makeup class for customers.Led by example in the execution of all KPIs, customer service, sales, and artistry skills.Ensured staff excellence geared to achieving positive retailer relationships and mutual goals by providing training and hands on feedback to team on sales, customer service and makeup artistry skills.Maintained highest average sell through of new launch and hero products through staff trainings, morning meetings followed by customer appointment-based events.Actively recruited and hosted job fairs helping other managers fill open positions with top talent.Aided in launching the brand into Ulta.

Operational Manager at MAC The Domain

Nordstrom Fashion Island

Macy's Mission Viejo