Haley Stein Email & Phone Number

Chicago, Il, Us

Greater Chicago Area

• Sought out and recruited as organization’s first employee; onboarded and collaborated with owners to create company logo, branding, website and overall company strategy. • Worked with social media manager to create content and schedule surrounding company’s social media campaigns (Facebook, Twitter, LinkedIn).• Managed event(s)/meeting(s) as appropriate including budgets, RFP’s, staffing, pre-planning and on site logistics.• Performed as client Account Manager to include oversight to each respective book of business, proposals and budgets.• Assisted in sales process by creating client-facing materials and managed face-to-face presentations. • Created and implemented departmental standard operating procedures. • Created and managed supplier database.

•Directly manage (6) full time Account Managers, (4) full time Reconciliation Analysts and (2) contract Reconciliation Analysts, including setting overall performance objectives, managing team calendars, completing interviews, training and performance reviews, conduct 1:1’s and staff meetings, foster career growth, aid in work related issues and other management responsibilities as appropriate.•Liaise with internal customers on an estimated (125) events per year. Field complaints and provide resolutions, report on business metrics and provide departmental updates as required.•Work with event operations department and internal customers to ensure overall compliance as outlined by both internal and government mandated policies. Represent team during quarterly audits; supply files on all selected programs, provide formal responses to audit team and report out to steering committees and senior management. •Analyze current processes, determine areas for improvement and create standard operating procedures standardized SOP’s.•Act as department representative for both US and Global HCP reporting as per the US Sunshine Act and EFPIA (European Federation of Pharnaceutical Industries and Associations) requirements. Provide input on operationalizing requirements and subsequently train team.••Manage all financial processes and reporting for Global Commercial Event Operations including weekly status updates and monthly accruals for a total estimated spend of XXX per year. •Collaborate with Director, Global Event Operations on the overall departmental strategy.•Manage HUMIRA’s annual forum consisting of approximately 1000 global attendees, (5) therapeutic areas and approximately (15) concurrent breakout sessions rom inception to conclusion, including but not limited to, budgets, vendor selection, contract negotiation, speaker contracts and logistical arrangements, entertainment, transportation, on site management and program reconciliation.

•Directly supervised (3) full time Event Managers, including setting overall performance objectives, managing team calendars, completing performance reviews, training, fostering career growth, aiding in work related issues and other managerial responsibilities as appropriate.•Indirectly supervised (2) full time Associate Event Planners including calendar planning, work related issues and process improvement.•Managed overall product line budget, approximately $10 million annually, to ensure team parameters are met and cost savings are appropriately tracked.•Worked with Senior Manager, Event Marketing, in the strategic planning process for the department to determine areas for improvement, new initiatives and revised process flow.•Liaised with International Marketing teams on top line approach to meeting management, including, but not limited to, level of Congress participation, date selection, location and budget.•Acted as main point of contact between internal clients and event marketing; manage the relationship to ensure a successful partnership.•Managed approximately (20) international and domestic meetings per year from inception to conclusion, including but not limited to, budgets, vendor selection, contract negotiation, speaker contracts and logistical arrangements, entertainment, transportation, on site management and program reconciliation.•Created, maintained and reconciled budgets ranging from $25,000-$2,500,000.

•Negotiated contracts including, but not limited to, convention centers, hotels, audiovisual companies and destination management companies resulting in a combined real and potential liability savings of $214,465. •Renegotiated contracts that increased or decreased in size specifically related to relocating meetings/events following Hurricane Katrina.•Produced and/or worked within pre-determined parameters of program budgets.•Managed in-house registration system and registration staff per program, including running and reading reports to aid in program logistics.•Oversaw all aspects of on-site work for meetings/events ranging in size from (30) to (800), including meeting logistics, exhibits, temporary staff and security.•Completed all post program duties including budget reconciliation and post program meetings.•Supervised meeting/event staff on a program-to-program basis.

•Served as interim Lead Planner for the 2004 National Conference & Exhibition with professional attendance of 5,600 and overall attendance of over 10,000.•Coordinated and managed on-site staff, services and troubleshooting for various Continuing Medical Education courses and AAP meetings.•Co-produced specifications and floor plans for the National Conference & Exhibition and other meetings as assigned.•Produced budget for SuperCME and various Continuing Medical Education courses.•Negotiated, secured and maintained vendor contracts corresponding to the National Conference & Exhibition in addition to various Continuing Medical Education courses.Reconciled billing from the National Conference & Exhibition and additional Continuing Medical Education courses.

•Managed three person full time staff in addition to program contractors and attendees.•Oversaw day-to-day business operations, including budgets, invoicing and expenditures.•Produced and delivered creative event proposals to prospective clients resulting in booked business of $95,000.•Negotiated, secured and maintained all domestic and international vendor contracts to include airlines, hotels, event venues and tour companies.•Created program collateral to include itineraries and trip kits.•Maintained relationship between client & organization from program inception to conclusion.•Responsible for on-site services and troubleshooting.•Completed all pre and post event duties.