Haley Vance, Mba Email & Phone Number

Orlando, Florida, United States

Raleigh, North Carolina, United States

• Lead a speaker bureau consisting of 6 different brands assisting in their efforts to maintain a successful program
• Managed a team of Project Coordinators, providing training, support, and coaching when necessary
• Provide reporting at regular intervals to assist the client with determining return on investment for the bureau, including a quarterly business review presentation
• Maintain communication with client and ensure that all compliance policies are met as well as provide reporting to compliance to ensure that all aspects of the programs remain compliant
• Restructured the speaker bureau program to adapt to a virtual platform during COVID-19 pandemic
• Maintain relationships with 7+ brand leads; serve as their main point of contact

Raleigh-Durham, North Carolina Area

• Plan and execute 200 pharmaceutical speaker bureau dinners annually (typically 10 simultaneously across the US); ensure budgets, timelines, and compliance guidelines are maintained
• Manage and track registration for events of up to 150 people; provide reporting to clients in various stages of planning and update accounting regarding monthly fees
• Build and manage event websites; and vet registrations to ensure compliance with internal and external regulations
• Serve as the liaison between Project Managers, stakeholders and clients; set clear and concise expectations to execute projects on-time and on-budget
• Communicate daily with pharmaceutical representatives and vendors over the phone and email; ensure speakers receive necessary communications for speaking engagements

Durham, NC

• Provide accurate and complete assistance with 401k retirement plans
• Complete service requests as well as any necessary research fulfill participant requests
• Answer customer queries with a professional attitude and manner while adhering to measurable departmental goals
• Effectively navigate and utilize internal resources to arrive at the right solution for the client including computer systems, online resources, and business partner relationships
• Demonstrate excellent call handling skills, patience and respect with complex and non-complex calls
• Establish rapport with customers, making them feel unique and valued

Chapel Hill, NC

Master Of Business Administration - Mba

Graduate Certificate in Business Analytics

Bachelor'S Degree, Psychology