Hospitality Director
Current- Responsible for overseeing reservations and field operations to ensure the smooth functioning of our short-term rental properties
- Ensures accurate and timely booking confirmations, with an emphasis in optimizing property occupancy, pricing, and availability.
- Upholds the highest standards of guest satisfaction and provides solutions to guest inquiries and concerns.
- Daily management of field staff, including property managers, maintenance teams, and housekeeping personnel
- Recruits, trains, and develops a high-performing team focused on delivering exceptional service