-Develop and refine effective workflow processes, scheduling strategies, and communication models for team while communication obstacles and improving opportunities.-Lead cross-functional teams in the development and execution of innovative marketing campaigns and new product launches.-Manage end-to-end project lifecycles, ensuring timely delivery and adherence to budget constraints while maintaining high creative standards.-Collaborate with designers, writers, and stakeholders to create compelling content and visual assets that aligned with brand strategy and objectives.-Implement project management tools and methodologies (Asana) to streamline workflows and enhance team collaboration. -Conduct regular project reviews and feedback sessions, fostering a culture of continuous improvement and creativity within the team.-Develop and maintain project documentation, including creative briefs, timelines, and status reports, to ensure transparency and accountability.-Negotiate contracts and manage relationships with external vendors and freelancers, optimizing resource allocation and cost efficiency.

- Ability to handle multiple projects, prioritizes, and keeps track of deadlines in a busy environment with high traffic working independently, and as part of a team.- Knowledgeable of general business administration duties including accounts payable, bank deposits and deposit record maintenance, resident billing and collections, residency agreements, move-in paperwork, maintaining resident and employee files and employee payroll.- Audit and maintain resident and employee files in coordination with State and Federal Regulations- Involved in human resources coordination by comprising benefits administration, managing employee recruitment efforts,prescreening and interviewing and supervising general orientation for new associates.- Provide back-up and Reception relief, provide administrative support to the Executive Director and department managers,as needed- Coordinate with outside vendors to ensure office equipment and related software are working efficiently- Assist the Executive Director and Marketing Director with taking inquiries, and scheduling and conducting tours, as requested and assist with data entry for the community’s customer lead database- Actively work with various department managers to support the team effort in planning and hosting community special events, holidays and marketing functions, including performing tasks for events, such as collecting RSVPs, set-up, take down, and working the events as a professional community representative- Maintain confidentiality regarding the residents and community finances and operations

- Observe different departments of an Assisted Living including administration, human resources, nursing, housekeeping, maintenance, food service, and activities- Witness employee relations such as employee conflict and resolution-Familiarize self with Virginia Assisted Living standards, regulations, and technical assistance along with reviewing policies and procedures based on Virginia Assisted Living standards and regulations- Attend company management, safety, staff, care plan, resident council, therapy, and financial meetings; observe management of resident care, human resources, organization, physical environment, and business/financial

- Researched information on various aging topics to be used for workshops, professional and community education programs, professional training, and information referrals by the center- Aided with the coordination and execution of events including the Conference on Aging: Aging Well in Mind, Body, Spirit; one of Virginia’s largest conferences on aging- Co-authored articles Senior’s News magazine which is distributed monthly to over 20,000 readers in Central and Southwest Virginia

- Researched and developed presentations on various aging topics including healthy aging, elder abuse, depression, and centenarians for speaking engagements and professional training- Assisted with the coordination and execution of a centenarian celebration in Virginia’s region 2000- Advertised and planned events for the upcoming annual Conference on Aging put together offered the Center

- Proposed and implemented activities for residents- Promoted socialization and encouraged residents’ participation in various programs- Planned activities that help in stimulating residents’ bodies and minds- Assisted with the planning of monthly calendar of activities- Promoted social interaction and encouraged cognitive processes

- Accepted and delivered food orders for residents, guests, and employees in an assisted living setting-Ensured customer satisfaction by providing fast, well-organized and pleasant delivery of food and beverage- Worked as a team player amongst co-workers.