Haley Allison Email & Phone Number

Minneapolis, Mn

Santa Cruz, Ca

Primary day-to-day contact for portfolio of clients and responsible for client satisfaction. Build relationships with clients to encourage new and repeat business opportunities by providing stellar service and communication related to all aspects of inventory movement and product knowledge. Manage the flow of inventory from origin through the import process to final sale to the customer. Serve as the primary business contact to vendors for all day-to-day issues related to assigned commodities. Essential Duties and Responsibilities:-Client communications, conflict resolution and compliance on client deliverables and revenue-Knowledge and daily management of commodity positions with assigned trade group-Manage import shipment schedules and coordinate shipments with assigned customs broker-Manage relationship with domestic carrier partners. Calculate transport costs and handle all domestic shipping issues-Review, approve and facilitate payment to supplier partners-Responsible for a consistent volume of invoiced transactions monthly to accomplish targeted sales budget

Santa Cruz, Ca

Customer Service - Essential Duties and Responsibilities -Fulfilled customer orders on a timely basis -Resolution of customer complaints -Followed up with customers to determine future orders -Prepared and distributed order acknowledgements -Prepared export documents for international distributors -Responsible for office filing/organization systemOperations Manager - Essential Duties and Responsibilities -Purchasing -Production planning -Maintained inventory -Product and vendor management -Shipping operations: receiving, warehousing, stock planning -Prepared financial/cost reports and financial forecasts -Monitor cash flow -Accounts Receivable/Accounts Payable

-Customer service-Website Maintenance-Accounts Payable / Accounts Receivable-Grant proposals-Assisted director in financial forecasting, non-profit research, and other duties as assigned

-Responsible for timely fulfillment of sample requests and associated information-Responded to customer purchase orders-Monitored emails and telephone messages-Prepared assigned correspondence

Sports Desk & Valet Supervisor: -Created and implemented monthly budget-Prepared weekly forecast and continuously achieved set targets-Hired and trained staff-Instated mandatory policies and training for staff to ensure high level of service for 1100-1200 customers per dayFitness Assistant-Successfully promoted revenue generating programs-Completed and presented monthly earnings report for executive team-Liaison between 8 staff and 150+ clients and managed schedules of instructors and client base-Created and coordinated schedules for two departments