Digital Engagement Coordinator
Current- Social Media Management
- Provide community management on social media for multiple clients across platforms such as Facebook, Instagram, X (Twitter), and TikTok.
- Moderate community interactions by monitoring comments and messages to ensure community guidelines are being met and address any crises or urgent issues promptly.
- Coordinate and execute the scheduling and publishing of social media content.Audience Engagement
- Foster strong relationships with online communities by responding to comments and messages, tailored to each client’s brand voice.
- Address customer concerns, questions, and feedback to enhance client reputation and build trust.