Haley Young, Mba Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

• Formally known as ConsumerDirect Mortgage, a Division of First Bank
• Enter loan information into the computerized loan processing system, Encompass
• Responsible for loan file setup, verifying loan structure and qualification per automated underwriting and company guidelines (FannieMae/FreddieMac)
• Ensure that submitted files meet RESPA/Compliance requirements to mitigate risk
• Verify USPS address, URLA application, and all credit report liabilities
• Pull property tax information, flood certification, title fee quotes, etc. on each loan

Oxford, Mississippi, United States

• SEC Case Competition Team Member (1st Place)
• Finalist Speakers Edge Marketplace Pitch (100 participants)
• Monitored the SONA System website “help” email account to assist all undergraduate students in signing up for and completing digital studies
• Collaborated on the 2021 Undergraduate Business Viewbook
• Published an article for Ole Miss News

Waxhaw, North Carolina

• Provide customer service to assist in food and merchandise selection
• Assist in the direct sale and marketing plan of over five hundred cakes a week
• Organize daily order tickets and direct staff on order fulfillment
• Promoted to acting manager, opening and closing business and balancing cash draws against receipts

Oxford, Mississippi

• Wrote social media plans for three diverse clients including Oxford OBGYN, Slim Chickens and Wade Incorporated
• Conducted client research, industry research and video shoot prep

United States

• Reviewed chapter officer applicants and spearheaded behavioral-based interviews to create a suggested slate of executive council officers to present to the chapter
• Led a committee of six women to manage human resources functions for chapter and campus leadership positions
• Maintained leadership interest profiles for chapter members to identify emerging leadership opportunities

Matthews, North Carolina

• Collected primary data on pricing holds to present final project in front of company’s Board of Directors
• Analyzed a total of 12,000 orders to assemble a reason why orders were being placed on a pricing hold
• Observed customer service representatives to compile reasons to adapt to a Regional Customer Support Model

School Of Business Administration

• Collaborated on School of Business Social Media Plan with Project Manager, presented at the Business Advisory Board Meeting
• Increased following on the social media platform Instagram by 72% in 9 months
• Published the cover profile story in the Business First Magazine and an article for Ole Miss News
• Exercise discretion and independent judgment in performing duties associated with creating and managing all platforms of the social media strategy to interact with current and potential students in a professional manner
• Create content through digital marketing to promote upcoming events
• Provide oral and written reports to members of the Dean’s Office as requested

Master'S Degree, Business Administration And Management, General

Activities and Societies: Graduate Assistantship in the Marketing departmentGraduated Summa Cum Laude SEC Case Competition Team Member.

Bachelor'S Degree, Business Marketing And Communications Strategy

Activities and Societies: Pi Beta Phi, Chancellor's Honor Roll, Dean's Honor RollMinor in Entrepreneurship, PRAM PRism Award Nominee.

High School Diploma

Activities and Societies: National Honor Society, National English Honor Society, Student Council, Junior Varsity Lacrosse (Most Improved.