Haley Garcia Email & Phone Number

Chicago, Il, Us

Eastern Region Representative

Chicago, Illinois, United States

Chicago, Illinois

• Front desk operations management for rent24 members including walk-ins; check-in guests, mailbox service, conference room booking, billing, and 1st tier IT troubleshooting.• Coordinating events for networking, member community building and holidays. • Adapted easily to rent24 proprietary Admin tool which includes CRM and Invoicing systems.• Responding to sales leads generated by rent24 website, affiliated real estate brokers and walk-ins, touring and creating agreements including other new member onboarding communication.

Bernalillo, New Mexico

• Managed front desk for tourists seeking maps and information about New Mexico including providing local favorites and research. Front desk duties also included hospitality for event space clients.• Managed client booking portfolios, touring and creating event space layout, accepting payment on-site, coordinating with any third party event planner and monitoring events.• Promoted both event space including tourism office at state and local tourism or bridal conferences.• Created content for website and newsletter, including social media strategy if Sandoval County approved event space social media.

San Felipe Pueblo

• Oversee and decision making for San Felipe Pueblo's tribal enterprise which consisted of a Casino, Travel Center and other future economic development.• Analyze enterprise financial documents.• Presented enterprise opportunities, accomplishments and other news to stakeholders. During my years as a Board Member; we hired an outstanding General Manager which included a whole new team of directors to bring our casino back from financial troubles. Had oversight on a multimillion rebranding initiative - San Felipe Casino to Black Mesa Casino and San Felipe Travel Center to Black Mesa Travel Center and Restaurant including building remodels.

Albuquerque, New Mexico

• Cold called outbound leads generated by public restaurant database and received inbound leads with 2-minute average reach time. • Maintained expectations of 150 calls with 2 hour talk time per day. Also sent average 30 emails and 100 text messages per day. • Manage and track personal/team progress with Salesforce software. • Created sales email templates to reach perspective clients based off qualified information using Groove email marketing software.

Albuquerque, New Mexico

• Performed specialized clerical duties pertaining to the administrative support of DOI/BIA Division Facilities Management Construction. • In a team of 5, effectively completed inventory and data input of 900 boxes of administrative, financial and historical documents into an excel spreadsheet. • Additionally, completed physical inventory of 180 large architectural drawings for department.

Greater Chicago Area

• Wrote SEO content such as press releases, guest blog posts andinformational articles for Sprk’d and clients.• Worked with founder in developing a successful search engine marketingcampaign.• Worked closely with Sprk’d clients to identify their needs and challenges toprovide solution-oriented campaign themes.

Greater Chicago Area

• Managed office supplies, vendors, organization and space.• Opened and properly distributed incoming mail• Answered and managed incoming/outgoing calls while recording accuratemessages.• Maintained a clean reception area, including lounge and associated areas.• Coordinated, scheduled and arranged meeting and travel calendars,including business and social events.

• Brand and Product Knowledge• Assisted customers with questions, problems and complaints in person and via telephone.• Organized racks and shelves to maintain the visual appeal of the store.• Trained and served as a peer coach for new sales associates.• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.• Educated customers about the brand to incite excitement about the company’s mission and values.

• Managed social media platforms for BCKSTGR with company updates,customer interaction and assistance.• Initiated market research studies and analyzed findings.• Analyzed business developments and monitored market trends.• Coordinated art and graphics creation for effective marketing strategy.

Bachelor Of Arts (B.A.), Music Business

Remote Digital Marketing Certification, Digital Marketing Immersion

Upscaling digital marketing skillset with Thinkful's Digital Marketing Immersion. Learning the technical skills needed to build/monitor.

High School Diploma

Master Of Business Administration - Mba