- Maintains and enhances online scheduling initiatives such as Direct, Open and Ticket Scheduling and builds and updates decision trees as well as collaborating with Cadence team for shared decision trees- Works closely with cross-functional teams including other Epic application teams, clinical, business and other technical teams to create timelines and ensure a coordinated approach between analyst teams and clinical partners- Delivers communication and updates in a variety of formats to keep stakeholders and leadership aware of progress and potential roadblocks- Identifies, troubleshoots and responds to problems as well as develops solutions and enhancements to improve efficiency and provider and patient experience- Moves content management tickets between environments as a Data Courier- Mentors, trains and supports new analyst associates as part of their onboarding experience - Provides remote go-live support for new hospital and clinic implementations and 24/7 on-call support on a rotation

- Epic Analyst Associate for the MyChart/Patient Experience team focused on access and online scheduling initiatives

- Represented BANGS Shoes as an ambassador- Promoted BANGS Shoes through social media and word-of-mouth- Participated in monthly BANGS blitz days by posting on Instagram- Helped choose entrepreneurs to support through Kiva.org- Was part of a worldwide community of brand ambassadors and mentors

- Part of a small team that started a new restaurant- Wrote all standard operating procedures and employee manuals- Designed menus, posters and other marketing materials- Worked with local media outlets on marketing campaigns- Managed and maintained social media platforms- Managed Front of the House staff and acted as liaison for Front and Back of House

- Managed the daily operations of the restaurant, ensuring that all guests received excellent service- Greeted customers and organized seating and table reservations- Kept track of daily sales and prepared bookkeeping- Oversaw stock levels to ensure items are ordered and made well in advance- Catered various events such as holiday and company parties

- Provided one-on-one and small group tutoring to students in grades 2-6 in English, Reading, Math, Science, and Social Studies- Developed individualized learning plans for students and monitored their progress- Communicated with parents to keep them updated on students' progress

- Managed up to 18 students at a time by myself, ensuring that all students were engaged and learning- Formulated and executed engaging and effective lesson plans for grades K-5 in a variety of subjects, including math, reading, writing, science, social studies, sports, and art- Assisted students with homework and tutored them in topics where they needed additional support- Received and maintained up to date training including CPR and First Aid, ensuring the safety of all students-Volunteered at extracurricular activities, such as family nights, to provide opportunities for parents and students to collaborate and learn together

- Planted, transplanted, watered, picked, and packaged fruits and vegetables- Successfully managed farm operations when owners were out of town

- Conducted marketing research to ensure and enhance brand equity of the client and understand consumer behavior in the region- Developed research proposal and obtained approval from client- Created and distributed market research questionnaire to target audience- Conducted qualitative and quantitative data analysis- Wrote report and presented brand positioning and strategy to client

- Managed and made reservations for campers- Provided customer service, both in person and over the phone- Processed payments, generated invoices, and maintained customer records- Filled out payroll paperwork for all employees- Ordered and maintained inventory levels- Conducted general cleaning and maintenance of the store and office