Haley Coffey Email & Phone Number

• Served as the key contact for our major insurance and health plan carriers• Owned key portions for health data integration (claims, eligibility, accumulators, provider directories and networks) • Led creation of new processes and improvements to existing processes to help streamline work and effort by not only my team but the organization as a whole• Strategized how to use new data methods such as MRFs and EMR data to integrate with in our applications and provide a deeper data… Show more • Served as the key contact for our major insurance and health plan carriers• Owned key portions for health data integration (claims, eligibility, accumulators, provider directories and networks) • Led creation of new processes and improvements to existing processes to help streamline work and effort by not only my team but the organization as a whole• Strategized how to use new data methods such as MRFs and EMR data to integrate with in our applications and provide a deeper data deliver modal to prospective clients Show less

Denver, Colorado, United States

• Led customer kick-offs to define implementation requirements and develop rapport with the customer• Maintained detailed project work plans, and presents the project status to Castlight management and customer stakeholders• Managed the overall implementation across internal and external teams while keeping the project on track for launch of our platform

Greater Denver Area

Partnered with the Implementation team, Customer Success, and Data Management teams to understand the overall customer scope and conduct discovery to understand required changes and customer work. Maintained a large volume of project plans for internal teams and tracked and reported issues and risks associated with a customer. Worked with large-scale relational databases, data transformation, and data queries using MySQL.

Cupertino, California

Worked with a team of professionals to efficiently identify and correct issues by annotating 2D imagery, remedy deficiencies by marketing 3D generated data, optimize existing processes to meet client goals, and compare analysis to establish conformity throughout projects.

San Francisco Bay Area

Knowledge in the fundamentals of healthcare insuranceSupported practice operations, customer service recovery, and intervention effortsScheduling and RegistrationProvided support via CRM messages, telephone encounters, referrals, scanning, filing, authorization, and billingWorked with EPIC systems modules, Cadence and Prelude

Acted alongside colleagues in assisting customers in software operations while providing technical support and project updates. Gathered information regarding client issues and handled them on a basis both over the phone, in person, and via email communications. Assisted managers in all aspects of gathering and displaying analytical data

Palo Alto, California

Shadowed team members while gaining hands on experience working with HIPAA, HITECH and GRC Updated Information Security policies and assisted in adding and editing the Sharepoint page Obtained problem solving skills while immersing myself into the information security space

Burlingame, California

Scan, mail out, print, and phone call outReverify and audit loansTrain new employeesHelp develop streamline ideas in software development meetingsShare information and ideas in a group meeting

Bachelor Of Interdisciplinary Studies, Health Innovation & Applied Business Data Analytics

ASU Rowing Team

Business Minor, Business

High School/Secondary Diplomas And Certificates

Activities and Societies: Swimming team, Tennis Team